Sharayfia Shay Offord
LAFAYETTE,LA
Summary
Motivated and compassionate Medical Assistant seeking employment in a healthcare setting where I can apply my strong background in customer service, patient care, and administrative support. Experienced in fast-paced environments, with a commitment to providing quality care, maintaining accurate records, and supporting clinical staff. Eager to contribute to a team dedicated to improving patient outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Lafayette, LA
- Prepared handcrafted beverages and maintained knowledge of Starbucks menu offerings.
- Delivered outstanding customer service by creating a welcoming atmosphere and fostering customer loyalty.
- Operated espresso machines, blenders, and other equipment while adhering to company standards.
- Maintained cleanliness and organization of the café, including the condiment bar and lobby area.
- Managed inventory by restocking supplies and assisting in daily ordering procedures.
- Handled cash and electronic payments accurately using the POS system.
- Supported team members during busy hours to ensure smooth workflow and minimal wait times.
Executive Secretary
Unitech Training Academy
Lafayette, LA
12.2025 - Current
- Coordinated executive schedules and managed calendar appointments to optimize time management.
- Prepared and organized documents for meetings, ensuring clarity and effectiveness in communication.
- Managed correspondence, prioritizing urgent communications for timely response.
- Assisted in project coordination, tracking timelines and deliverables to support team objectives.
Server
Waffle House
Carencro, LA
03.2020 - 08.2025
- Greet and serve guests in a fast-paced, 24-hour diner environment with a focus on efficiency and hospitality.
- Take accurate food and beverage orders and ensure timely delivery to guests.
- Maintain cleanliness and organization of the dining area and service stations.
- Handle customer concerns professionally and ensure a positive dining experience.
- Operate point-of-sale system to process payments, manage checks, and handle cash accurately.
- Work collaboratively with kitchen staff and fellow servers to manage high-volume shifts smoothly.
- Promote menu items and daily specials to enhance guest satisfaction and increase sales.
Medical Assistant Extern
Express Med WALK-IN CLINIC
Lafayette, LA
05.2025 - 05.2025
- Assisted in patient intake and data entry using electronic health record (EHR) systems.
- Supported healthcare providers by preparing examination rooms and organizing medical supplies.
- Performed basic clinical tasks, including taking vital signs and preparing patients for procedures.
- Communicated effectively with patients to explain procedures and answer questions regarding care.
Education
Medical Assistant -
Unitech Training Academy
Lafayette, LA05.2025
Certificate - EKG TECHNICIAN
ACADIANCA AREA CAREER COLLEGE
Lafayette, LA08-2023
Skills
- Administrative Skills:
- Entering Patient Demographics
- Scheduling Patient Appointments
- Insurance Verification and Pre-Authorization
- Patient Referrals
- HIPAA Compliance
- Clinical Skills:
- Obtaining & Recording Patients’ Chief Complaints, Medical History and Vital Signs
- Urine Specimen Collections
- Phlebotomy (Venipuncture and Capillary Puncture)
Certification
BLS for Healthcare Providers (AED & CPR Certified) – American Heart Association 2026
NATIONAL ASSOCIATION FOR HEALTH PROFESSIONALS (NRCEKG)
2026
Languages
English
Timeline
Executive Secretary
Unitech Training Academy
12.2025 - Current
Medical Assistant Extern
Express Med WALK-IN CLINIC
05.2025 - 05.2025
Server
Waffle House
03.2020 - 08.2025
Barista
Starbucks
Medical Assistant -
Unitech Training Academy
Certificate - EKG TECHNICIAN
ACADIANCA AREA CAREER COLLEGE