Shardai Wilson
Atlanta,GA
Summary
Reliable mixologist with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Bar Manager
Truth Lounge
Alpharetta, GA
08.2021 - 02.2022
- Adhered to state laws regarding alcoholic beverage services, customer regulations by verifying ID cards of bar guests to ensure legal age.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, cocktail offerings on monthly basis as part of seasonal offerings and customer-focused events.
- Improved and applied social media marketing strategies to increase patronage.
- Maintained high standards of customer service by staying up to date on bar and menu options.
- Noted special patron requests, capitalized on opportunities to up-sell special beverage, food and hookah options.
- Kept alcoholic beverages well-stocked and organized to operate efficiently in high-volume setting to prepare and serve more than 75 drinks per hour.
- Packing hookah bowls, cooking coals, coal runs and performing hookah refills.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times. Followed up with kitchen to confirm delivery.
- Recruited and trained new bartenders and bar backs.
- Scheduling for staff.
- Closed out cash register and prepared cashier report at close of business.
Bar Manager Bartender
Flavaz Styling Team
Lithia Springs, GA
02.2021 - 08.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Set up bar for operation, obtained cash bank and stocked service bar.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Operated efficiently in high-volume setting to prepare and serve more than 30 drinks per hour.
Education
No Degree - Biology
Kennesaw State University
Kennesaw, GA03.2005
High School Diploma -
Central Gwinnett High School
Lawrenceville, GA05.2004
Skills
- Inventory Management
- Money Handling
- Problem Solving
- Reliable and Responsible
- Sales and Marketing
- Liquor Law Compliance
- POS Terminal Operation
- Time Management
- Event Coordination
- Managing Reservations and Large Parties
- Critical Thinking
- Conflict Resolution
Accomplishments
- Increased revenue 20% by implementing unique promotions.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 6 staff members.
- Collaborated with team of entertainers in the development of new events and promotions.
Certification
- Certified Bartender, Atlanta Professional Bartending School - 2020
Timeline
Assistant Bar Manager
Truth Lounge
08.2021 - 02.2022
Bar Manager Bartender
Flavaz Styling Team
02.2021 - 08.2021
No Degree - Biology
Kennesaw State University
High School Diploma -
Central Gwinnett High School
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