Sharde Jordan
Medical Professional
Jonesboro,AR
Summary
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Investigate Child Maltreatment
Craighead Department of Human Services
04.2024 - 03.2026
Residential Operational Manager
Jonesboro Human Development Center
Jonesboro, KS
01.2023 - 07.2023
- Mentored staff members on best practices, fostering a culture of continuous improvement within the organization.
- Demonstrated expertise in conflict resolution through mediating disputes between team members or departments, facilitating a harmonious work environment.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Certified Nursing Assistant
First Choice Health
03.2021 - 12.2021
- Turning or moving patients.
- Gathering medical supplies.
- Bathing patients.
- Grooming patients by brushing their hair, teeth, shaving them, etc.
- Feeding patients and documenting their food and liquid intake.
- Checking vital signs such as blood pressure and heart rate.
- Answering patient calls.
- Charting
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Certified Nursing Assistant
Superior Senior Care
02.2020 - 03.2021
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Certified Nursing Assistant
Harbor View Rehabilitation
08.2014 - 09.2015
- Turning or moving patients.
- Gathering medical supplies.
- Bathing patients.
- Grooming patients by brushing their hair, teeth, shaving them, etc.
- Feeding patients and documenting their food and liquid intake.
- Checking vital signs such as blood pressure and heart rate.
- Answering patient calls.
Certified Nursing Assistant
Oncall Staffing
Memphis , TN
08.2016 - 01.2018
- Turning or moving patients.
- Gathering medical supplies.
- Bathing patients.
- Grooming patients by brushing their hair, teeth, shaving them, etc.
- Feeding patients and documenting their food and liquid intake.
- Checking vital signs such as blood pressure and heart rate.
- Answering patient calls.
- Charting
Medical Administrative Assistant
St. Francis Hospital
01.2018 - 02.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Education
High School Diploma -
Penn Foster
Scranton, PA11-2009
Bachelor of Arts - Health and Human Services
University of Arizona Global Campus
02-2022
Skills
Vital Signs
Microsoft word
Typing skills
Team Management Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Problem-solving
Flexible and adaptable
Multitasking
Dependable and responsible
Multitasking Abilities
Calm under pressure
Organization and time management
Verbal communication
Timeline
Investigate Child Maltreatment
Craighead Department of Human Services
04.2024 - 03.2026
Residential Operational Manager
Jonesboro Human Development Center
01.2023 - 07.2023
Certified Nursing Assistant
First Choice Health
03.2021 - 12.2021
Certified Nursing Assistant
Superior Senior Care
02.2020 - 03.2021
Medical Administrative Assistant
St. Francis Hospital
01.2018 - 02.2019
Certified Nursing Assistant
Oncall Staffing
08.2016 - 01.2018
Certified Nursing Assistant
Harbor View Rehabilitation
08.2014 - 09.2015
High School Diploma -
Penn Foster
Bachelor of Arts - Health and Human Services
University of Arizona Global Campus