Shardra Harrison
Germantown,USA
Summary
Seasoned nursing professional with extensive clinical knowledge and strong interpersonal skills. Passionate about connecting patients with highly needed care resources. Committed to quality improvement and operational efficiency in healthcare settings.
Overview
7
7
years of professional experience
Work History
Nurse Navigator OB/GYN
GW Medical Faculty Associates
09.2025 - Current
- Monitor patient progress, adjusting care strategies to improve outcomes and satisfaction levels.
- Collaborate with multidisciplinary teams to streamline patient referrals and access to services.
- Coordinate appropriate and efficient delivery of healthcare services to promote optimal outcomes by assessing and matching unmet needs with referrals and support services.
- Serves as a liaison between patients, families, and healthcare providers to ensure seamless communication and continuity of care.
- Schedules appointments and follow-ups for patients and family members.
- Follow up with patients for adherence to post-discharge medical and lifestyle plans.
- Participate in professional development opportunities to stay current on best practices in nurse navigation and clinical expertise areas.
- Explain course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Perform triage on incoming patients and determine severity of injuries and illnesses.
- Fetal Monitoring as assigned. Manage the daily NST schedule and review the US schedule to ensure that patients are scheduled appropriately.
- Postpartum Follow-Up as assigned. Review delivery report and scheduling.
- Follow up with hypertension patients and patients at high risk for maternal mood disorder to ensure proper follow-up.
Telephone Triage Registered Nurse
MEDSTAR MEDICAL GROUP-COLMAR MANOR
02.2024 - 09.2025
- Assessed incoming calls and triage to appropriate level of care based on urgency, acuity, and caller's ability to wait for appointments or report to office for urgent appointments.
- Provided information regarding health status of patients including diagnosis, treatment plan, medications prescribed, follow-up instructions as well as any special needs or concerns that may be present to provide quality patient care.
- Documented all phone encounters with physicians and/or other healthcare providers via EMR system and through Microsoft Teams.
- Completed prior authorizations.
- Provided emotional support and resources for patients and their families in crisis telephonically or in person as needed.
- Prepared equipment and assists providers during treatment, examination, and testing of patients.
- Observed, recorded, and reported patient's condition and reaction to drugs and treatments.
- Planned and conducted in-services and training, as needed, ensuring safe patient care.
- Conducted interviews for potential nursing personnel with Nurse Manager.
- Prepared and administers medications, including COVID and Influenza vaccines vaccinations and tuberculosis skin testing.
- Triaged patients in event of staffing shortage.
Clinical Nurse Coordinator
QUADRANT STAFFING AGENCY FOR NEIGHBORHOOD HEALTH
08.2023 - 02.2024
- Worked with multidisciplinary team, to include medical provider, behavioral health provider, care coordinator, and medical assistant to provide high quality and patient-centered primary care.
- Reported morbidity and reportable conditions to local health department.
- Responded to patient telephone calls, questions, and requests for care, in coordination with medical patient care team.
- Administered medications and immunizations.
- Ordered and maintained clinical supplies, on-site medications, vaccinations, and equipment.
- Obtained prior authorization for medications and urgent patient procedures.
- Participated in clinic quality improvement and risk management activities.
- Educated patients and families on treatment, expected outcomes and discharge instructions, serving as advisory resource to patients and families to facilitate recovery.
Telephone Triage Registered Nurse
MEDSTAR MEDICAL GROUP-COLMAR MANOR
11.2019 - 12.2022
- Assessed incoming calls and triage to appropriate level of care based on urgency, acuity, and caller's ability to wait for appointments or report to office for urgent appointments.
- Provided information regarding health status of patients including diagnosis, treatment plan, medications prescribed, follow-up instructions as well as any special needs or concerns that may be present to provide quality patient care.
- Completed prior authorizations.
- Prepared equipment and assists providers during treatment, examination, and testing of patients.
- Planned and conducted in-services and training, as needed, ensuring safe patient care.
- Prepared and administer medications, including COVID and Influenza vaccines vaccinations and tuberculosis skin testing.
Education
Associate of Science - Nursing
Prince George's Community College
Largo, MD12-2011
Skills
- Clinical assessment
- Organizational skills
- Critical/Intermediate Care
- Supervision
- Patient education
- Care coordination
Timeline
Nurse Navigator OB/GYN
GW Medical Faculty Associates
09.2025 - Current
Telephone Triage Registered Nurse
MEDSTAR MEDICAL GROUP-COLMAR MANOR
02.2024 - 09.2025
Clinical Nurse Coordinator
QUADRANT STAFFING AGENCY FOR NEIGHBORHOOD HEALTH
08.2023 - 02.2024
Telephone Triage Registered Nurse
MEDSTAR MEDICAL GROUP-COLMAR MANOR
11.2019 - 12.2022
Associate of Science - Nursing
Prince George's Community College