Mario Daniels
Cox Communications
Pensacola,FL
9
years of professional experience
Results-driven retail management professional determined to exceed company sales goals. Proven history of achieving sales goals by monitoring performance and coaching staff of effective sales methods. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Work History
Retail Store Manager II
2 Years 8 Months- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Recruited and retained top talent, with a focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
Retail Sales Associate
2 Years- Assisted customers in selecting products, enhancing overall shopping experience.
- Maintained knowledge of current promotions and product features for effective selling.
- Managed point-of-sale transactions accurately, ensuring efficient checkout process.
- Collaborated with team members to achieve sales goals and improve store performance.
- Organized merchandise displays to optimize visibility and attract customer attention.
In Home Expert Manager
1 Year- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Maintained professional network of potential clients and business opportunities.
- Developed and implemented new sales strategies to update product lines.
Account Manager
10 Months- Managed client relationships to ensure satisfaction and retention of key accounts.
- Developed strategic account plans to align services with client business goals.
- Professional services, sales, support, product management, engineering to address customer requirements and customer satisfaction goals.
Business Account Manager
2 Years 2 Months- Manage book of accounts to help grow accounts with Sprint products.
- Over the phone engagement with clients to uncover new opportunities.
- Manage pipeline to convert those opportunities to bring in sales.
Education
Bachelor of Science - Business Administration
Skills
Merchandise Strategizing
Account management
Compelling leadership skills
Coaching and Mentoring
Performance Monitoring
Shift Scheduling
Promotional Planning
Store Opening and Closing
Timeline
Retail Store Manager II
Cox Communications
12.2023 - CurrentRead More
Retail Sales Associate
Cox Communications
12.2021 - 12.2023Read More
In Home Expert Manager
AT&T
11.2020 - 11.2021Read More
Account Manager
ADP
01.2020 - 11.2020Read More
Business Account Manager
Sprint Corporation
11.2017 - 01.2020Read More
Colorado Technical University
Bachelor of Science from Business Administration
Read More