Sharee Reis
Clinton,MD
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Health Coach/Body Sculpting Specialist
The Silver Lining Body Sculpting and Wellness Studio
12.2020 - Current
- Conducted targeted body sculpting treatments utilizing advanced laser and radio frequency technologies to support client weight loss objectives
- Maintained thorough documentation of client interactions to ensure continuity of care and track progress effectively.
- Performed specialized techniques such as wood therapy massages and detoxifying sauna wraps to enhance metabolic function and circulatory health
- Guided clients in setting realistic goals, implementing effective action plans, and monitoring progress for long-term success.
- Achieved high client satisfaction, reflected in a 5-star Google rating and a 4.9 rating on Groupon, by maintaining exceptional service standards and effectively promoting ancillary services and products.
Home Furnishing Consultant
Value City Furniture
12.2017 - 01.2021
- Guided clients through merchandise selection, ensuring knowledgeable advice on products, store policies, and warranty options
- Facilitated customer access to financing solutions and adeptly managed the application process for sales transactions
- Cultivated lasting client relationships through personalized service and follow-up, leading to enhanced customer satisfaction and loyalty
- Coordinated with logistics teams to guarantee prompt and accurate order delivery, while resolving any customer service issues to maintain high service standards.
- Updated customers on scheduled deliveries of furniture to homes.
- Researched furniture materials and suggested pieces to clients based on budget and want.
Visual Merchandiser
Regency Furniture
12.2014 - 09.2017
- Directed visual merchandising initiatives, optimizing floor layouts to enhance product presentation and support sales goals across various showrooms
- Played a key role in the setup of new stores and remodeling efforts, ensuring cohesive aesthetic and functional design elements
- Coordinated the procurement of furniture, lighting, and accessories, and maintained inventory integrity by reporting items in need of repair or replacement.
- Worked with store managers to implement new displays, promotions and store layout changes.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Monitored and replenished display inventory and restructured according to available stock.
- Evaluated store performance and made recommendations for changes to optimize sales.
Design Consultant
La-Z-Boy Furniture
08.2007 - 08.2014
- Developed visual representations for client projects utilizing CAD and PowerPoint to facilitate design choices and project visualization
- Maintained comprehensive knowledge of product offerings to educate clients, ensuring they were well-informed on selections and company practices
- Coordinated logistics for purchase fulfillment, including order processing and delivery scheduling, while effectively addressing and resolving client concerns.
- Developed innovative design concepts to meet clients' unique needs and preferences.
- Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
- Presented comprehensive design proposals using renderings, color boards, and material samples for client approval.
Education
Certification in Level 1 Nutrition - Exercise Nutrition
Precision Nutrition
OnlineB.F.A. - Interior Design
Howard University
Washington, DCSkills
- Excellent Verbal and Written Communication
- Strong Customer Service Skills
- Effective Team Member Support
- Inventory Management
- Design Coordination and Space Planning
- Data Entry
- Diet and Nutrition Consulting
- Lymphatic Drainage Services
- Attention To Detail
- Good Communication Skills
- Reliability
- Nutritional knowledge
Certification
- Non Medical Weight loss training, Herway Training Institute, 11/2023, 11/2023
- Non Medical Lab Testing, Herway Training Institute, 12/2023, 12/2023
Timeline
Health Coach/Body Sculpting Specialist
The Silver Lining Body Sculpting and Wellness Studio
12.2020 - Current
Home Furnishing Consultant
Value City Furniture
12.2017 - 01.2021
Visual Merchandiser
Regency Furniture
12.2014 - 09.2017
Design Consultant
La-Z-Boy Furniture
08.2007 - 08.2014
Certification in Level 1 Nutrition - Exercise Nutrition
Precision Nutrition
B.F.A. - Interior Design
Howard University
- Non Medical Weight loss training, Herway Training Institute, 11/2023, 11/2023
- Non Medical Lab Testing, Herway Training Institute, 12/2023, 12/2023