Shareeka Killian
Detroit,MI
Summary
Dedicated professional with extensive experience in cleaning operations. Recognized for optimizing cleaning procedures and fostering strong client relationships, contributing to improved service delivery and high satisfaction rates.
Overview
17
17
years of professional experience
Work History
Cleaning Supervisor
Molly Maid
Beverly Hills, MI
01.2024 - Current
- Supervised daily cleaning operations, ensuring adherence to company standards and client specifications.
- Trained and mentored new team members on effective cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies, optimizing usage to reduce waste and costs.
- Conducted quality inspections to ensure consistency and high standards in service delivery.
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Consistently exceeded client expectations by delivering exceptional service and maintaining a strong attention to detail.
- Implemented safety guidelines for staff members, reducing workplace accidents and promoting a safe working environment.
Janitorial Lead
GDI Integrated Facility Services
Detroit, MI
01.2020 - 11.2023
- Ensured timely completion of all janitorial duties in adherence to established schedules and guidelines.
- Reduced employee turnover by providing comprehensive training and support to janitorial staff members.
- Efficiently operated various types of janitorial equipment, such as floor buffers and carpet cleaners, while maintaining them in good working order.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
- Conducted regular inspections to maintain quality control and adherence to client specifications.
- Developed strong relationships with clients, fostering trust and open communication regarding their needs and expectations.
- Served as a reliable point of contact for clients'' concerns or issues related to janitorial services.
Production Worker
Modular Automotive
Detroit, MI
02.2016 - 12.2019
- Operated machinery to assemble automotive components with precision and efficiency.
- Collaborated with team members to streamline production processes, reducing downtime.
- Conducted quality inspections on finished products to ensure compliance with standards.
- Trained new employees on safety protocols and operational procedures effectively.
- Followed safety procedures and guidelines to maintain safe working environments.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
Caregiver
Gateway Home Healthcare
04.2009 - 12.2015
- Provided compassionate personal care to clients, ensuring comfort and dignity in daily activities.
- Assisted with medication management, adhering to safety protocols and client needs.
- Developed individualized care plans through collaboration with healthcare professionals and family members.
- Mentored junior caregivers, enhancing team performance and client satisfaction through shared knowledge.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Education
High School Diploma -
Ferndale High School
Ferndale, MISkills
- Task delegation
- Cleaning and sanitation
- Staff training and development
- Quality assurance controls
- Chemical handling
- Client relations
- Health and safety compliance
Timeline
Cleaning Supervisor
Molly Maid
01.2024 - Current
Janitorial Lead
GDI Integrated Facility Services
01.2020 - 11.2023
Production Worker
Modular Automotive
02.2016 - 12.2019
Caregiver
Gateway Home Healthcare
04.2009 - 12.2015
High School Diploma -
Ferndale High School