Years of retail experience
Shareen Greenidge
Houston,TX
Summary
Dynamic retail professional with proven leadership excelling in customer service and team development. Recognized for enhancing sales through effective merchandising and training initiatives. Highly organized and motivated, adept at managing operations while fostering positive relationships with staff and administration to drive performance and engagement.
Overview
25
25
2008
2008
years of post-secondary education
Work History
Market Leader Manager
Follett Higher Education at Texas Southern
Houston, TX
10.2023 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Handled scheduling for store shifts to achieve adequate staffing.
- Assisted with daily store operations and inventory management tasks.
- Managed daily cash handling procedures and resolved discrepancies.
- Trained and mentored new team members on store policies and procedures.
- Coordinated visual merchandising strategies to improve product visibility and attract customer engagement.
- Mentored employees on sales techniques, upselling, and cross-selling to enhance overall retail performance.
Store Manager
Barnes & Noble at Lone Star College
Kingwood, TX
07.2018 - 10.2023
- Delivered positive financial results through efficient execution of sales and payroll initiatives.
- Oversees and ensures all daily operations are performed in accordance with procedures and processes.
- Protect company assets by enforcing all policies and procedures intended to prevent both internal and external shrink for the store
- Identified and developed sales associates for Bestsellers Program, preparing them for management roles upon graduation.
- Prepare and deliver performance reviews to the entire staff
- Coordinated promotional events to engage community and increase sales.
- Maintain positive, ongoing relationships with the campus administration
Assistant Store Manager
Barnes & Noble at Texas Southern
Houston, TX
06.2009 - 07.2018
- Assisted store manager in managing college bookstore operations, ensuring smooth daily functions
- Managed merchandise purchasing in accordance with company standards
- Conducted interviews, developed schedules, and trained new employees, enhancing team readiness
- Created and set merchandise displays for sale promotions
- Executed daily finance office operations, maintaining accurate financial records and transactions
Education
MBA - Business Administration And Management
New York University
New York, NY 08.2010 - 05.2012
Bachelor of Arts - Business Administration
Queens College
Flushing, New York 08.2003 - 05.2006
Associate in Arts -
Queensborough Comm. College
Bayside, New YorkTimeline
Market Leader Manager
Follett Higher Education at Texas Southern
10.2023 - Current
Store Manager
Barnes & Noble at Lone Star College
07.2018 - 10.2023
MBA - Business Administration And Management
New York University
08.2010 - 05.2012
Assistant Store Manager
Barnes & Noble at Texas Southern
06.2009 - 07.2018
Bachelor of Arts - Business Administration
Queens College
08.2003 - 05.2006
Associate in Arts -
Queensborough Comm. College