Shareen Wright
Hampton,VA
Summary
Dynamic sales professional with expertise in customer relationship management and staff training. Successfully implemented sales strategies and resolved customer issues, fostering a positive shopping experience and driving team success.
Overview
25
25
years of professional experience
Work History
Sales Supervisor
Ollies Bargain Outlet
Hampton, VA
11.2020 - Current
- Trained and mentored new sales associates on product knowledge and customer service excellence.
- Supervised daily sales operations to ensure compliance with company policies.
- Implemented promotional displays to increase product visibility and drive customer engagement.
- Resolved customer complaints effectively to maintain a positive shopping experience.
- Maintained customer relationships through regular follow-up calls and emails to foster loyalty.
- Coordinated inventory management to ensure optimal stock levels and support sales activities.
NDT Xray tech
XRI Testing
Hampton, Virginia
06.2001 - 02.2018
- Conducted routine equipment inspections to ensure operational readiness.
- Performed calibration and maintenance on testing equipment and systems.
- Documented testing procedures and results for compliance audits.
- Implemented quality control measures to enhance testing accuracy and reliability.
- Collaborated with team members to troubleshoot equipment issues efficiently.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Assisted in training new technicians on safety protocols and procedures.
- Managed inventory of supplies and tools for effective workflow management.
- Maintained a clean and organized workspace to promote safety standards.
- Replaced defective components to ensure equipment functionality.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Followed safety practices to safeguard against injury and damage to property.
Education
High School Diploma -
Pennsgrove High
Carneys point NJ06-1981
Skills
- Sales strategy
- Sales performance analysis
- Sales display strategies
- Customer relationship management
- Customer engagement
- Inventory management
- Staff training
- Management support
- Quality control
- Team building
- Problem solving
Timeline
Sales Supervisor
Ollies Bargain Outlet
11.2020 - Current
NDT Xray tech
XRI Testing
06.2001 - 02.2018
High School Diploma -
Pennsgrove High