Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Possess over 22 years in customer relations and 10 years in a hospital setting. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Operator
Eli Lilly
Concord, North Carolina
08.2024 - Current
Operate, monitor, and adjust automated and semi-automated filling line equipment used for aseptic and terminally sterilized products.
Perform sterile gowning and work in a controlled cleanroom environment while following strict aseptic techniques.
Accurately set up, inspect, and maintain filling equipment according to SOPs and batch records.
Complete documentation in compliance with ALCOA+ principles (accurate, legible, contemporaneous, original, attributable, plus complete, consistent, and available).
Support cleaning, sterilization, and changeover of filling lines and equipment to maintain sterility assurance.
Respond to equipment alarms, perform. Basic troubleshooting and escalation of technical issues when needed.
Adhere to cGMP, safety, and environmental regulations to ensure product quality and regulatory compliance.
EKG Telemetry Technician
Novant Health, Inc
Salisbury, NC
02.2023 - 07.2025
Analyze cardiac rhythms, and report results to nursing staff or physicians.
Recorded observations and baseline measurements to maintain accurate medical records.
Monitored patients' blood pressure and heart rates before, during, and after procedures.
Worked successfully with a diverse group of coworkers to accomplish goals, and address issues related to our products and services.
Prioritize and organize tasks to efficiently accomplish service goals.
Identified the needs of customers promptly and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with training technicians, medical students, or other staff members.
Adjusted the settings or positions of medical equipment.
Maintained a safe environment by adhering to safety protocols and procedures.
Reported any discrepancies or malfunctions with the telemetry system immediately to management personnel.
Certified Sterile Processing Technician
Novant Health, Inc
Salisbury, NC
09.2021 - 01.2023
Inspected instruments for cleanliness, proper function and breakage by viewing instruments before assembly.
Prepared trays, instrument packs and surgical sets.
Recorded results of biological and diagnostic tests.
Distributed sterile and non-sterile supplies and medical equipment upon request or case cart requisition.
Set proper temperature, pressure and parameters for steam machines to prepare for instrument sterilization.
Supported departmental initiatives to meet productivity standards and flexible staffing needs.
Monitored biological and chemical wash solution to determine quality and consistency for decontamination of instruments and medical equipment.
performed validation testing on all equipment used for reprocessing.
Filled verbal and written requests for items based on daily or individual requisition.
Certified Medical Supply Technician
W.G. Hefner VA Medical Center
Salisbury, NC
02.2018 - 06.2022
Decontaminated, inspected, assembled, and sterilized RME according to manufacture instructions while using standard precautions.
Monitored and documented temperature, humidity, and air pressure within the department.
Performed quality checks on ultrasonics, eyewash stations, washer/disinfectors and sterilizers to ensure equipment is working properly.
Completed and submitted work orders for failed equipment and damaged RME.
Performed high level disinfection on RME that could not withstand high temperature sterilization.
Prepared priority instrumentation for next day cases.
Cleaned sterilizers weekly following manufacture instructions.
Assisted with training employees.
Stocked supplies, cleaned and sanitized work areas.
Performed all job duties while following VA 1116 policies and procedures.
Accepted lead technician role for nights.
Certified Sterile Processing Technician
Novant Health, Inc
Charlotte, NC
03.2016 - 01.2018
Inspected instruments for cleanliness, proper function, and breakage by viewing the instruments before assembly.
Prepared trays, instrument packs, and surgical sets.
Monitored expired sterilization dates, and rotated stock to minimize processing.
Performed leak tests, manually cleaned, and disinfected endoscopes using high-level disinfectant in a mechanical scope processor.
Completed all paperwork for tracking purposes.
Performed all job duties using standard precautions.
Supported departmental initiatives to meet productivity standards and flexible staffing needs.
Distributed sterile and non-sterile supplies, and medical equipment upon request or case cart requisition.
Operated and maintained steam autoclaves, keeping records of loads completed, items in loads and maintenance procedures performed.
Reported defective equipment to appropriate supervisors or staff.
Sterile Procession Technician II
Carolinas Medical Center
Charlotte, NC
07.2013 - 03.2016
Followed safety practices to safeguard against injury and damage to property.
Negotiated with vendors and suppliers to source replacement parts.
Cleaned, decontaminated, examined, assembled and sterilized instrumentation.
Managed medication and exchanged of medical equipment, crash carts and procedure trays.
Collected and transported soiled items.
Maintained knowledge of standard precautions and proper use of chemicals.
Performed inventory control and ordered supplies.
Processed instruments for case turn over.
Communicated directly with equipment vendors for defective parts return.
Education
Associate of Applied Science - Medical Assisting
ECPI University
Virginia Beach, VA
01.2011
Skills
Proficient in multitasking in high demand environments
Effectively prioritize workflow while working independently
proficient using Microsoft Word, PowerPoint, and Excel