SHAREN D. HARTSFIELD
Cibolo,USA
Summary
Seasoned Human Resources Advisor with background in various HR functions, including talent acquisition, employee relations, and benefits administration. Strengths include conflict resolution, strategic planning, and compliance with labor laws. Past roles have resulted in improved hiring processes, enhanced employee satisfaction, and reduced company turnover.
Overview
11
11
years of professional experience
Work History
Talent Acquisition Advisor (Multi-State Support)
TAK Communications
Denver, Colorado
05.2020 - 08.2024
- Managed full-cycle recruiting, from initial sourcing to onboarding and offer negotiation.
- Sourced high-caliber candidates using recruiting software, social media, cold calling, and referrals.
- Collaborated with hiring managers to define workforce needs and candidate qualifications.
- Established relationships with community partners and technical colleges; attended job fairs and events.
- Created requisitions, tracked candidate disposition, and closed open positions monthly or as needed.
- Maintained comprehensive records of all hiring activities for reporting purposes.
HR Advisor (Multi-State Support)
CenturyLink Communications
Denver, Colorado
12.2015 - 03.2020
- Interact and coach diverse employee constituencies for 44,000 employees across the 14-state local region and out of region offices.
- Provide regular feedback to vendors (Health Care, 401K, Tuition Assistance) on process gaps and operations for increased efficiency.
- Participated in the annual open enrollment for benefits and assisted managers and employees with process questions.
- Create and update headcount reports for business units. These reports assisted upper-level managers in determining appropriate headcount for current and projected workload as well as assisted in forecasting budgets.
- Actively facilitated the continuous improvement of HR services and information provided to employees (including policies, procedures, systems, forms and reports).
- Communicate with confidence and credibility.
- Confident communicator in tense and difficult situations creating empathy while achieving results.
- Analyze and measure workforce data that allowed the company to be efficient in response to benefits, payroll and 401k issues. These efficiencies resulted in cost savings.
- Analyzed processes to promote effective operations through standardization, improvement, simplification, discontinuance or other methods.
- Counsel Managers and employees on policies, procedures and processes (e.g., FMLA, attendance, union contract, military leave, time coding, payroll).
HR Data Coordinator (Multi-State Support)
CenturyLink Communications
Denver, Colorado
06.2013 - 12.2015
- Ensured data entry accuracy and integrity within SAP and Success Factors applications.
- Monitored HRIS workflow to validate submitted information for precision.
- Collaborated with HR, finance, IT, and Payroll to communicate HRIS policies and procedures.
- Developed and updated methods for HRIS staff and end users on system processes.
- Assisted in system testing by creating test cases and executing tests for enhancements.
- Conducted audits on completed work, utilizing spreadsheets to enhance HRIS efficiency.
- Established timelines for urgent items, meeting service level agreements across business units.
- Processed vendor payments and invoices, resolving discrepancies with vendors as required.
Education
MBA - Human Resources Certificate
Keller Graduate School of Management
BS - Restaurant Management
Colorado State University
Skills
- Performance management
- Relationship building
- Data analysis
- Diversity and inclusion
- Succession planning
- Employee relations management
- Project management
- Data-driven decision making
Operating Systems
Paylocity
Success Factors
SAP
Clear Company
Microsoft Office
Timeline
Talent Acquisition Advisor (Multi-State Support)
TAK Communications
05.2020 - 08.2024
HR Advisor (Multi-State Support)
CenturyLink Communications
12.2015 - 03.2020
HR Data Coordinator (Multi-State Support)
CenturyLink Communications
06.2013 - 12.2015
MBA - Human Resources Certificate
Keller Graduate School of Management
BS - Restaurant Management
Colorado State University
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