Sharena Lawson
Big Kahuna Restaurant
Kailua-Kona,HI
13
years of professional experience
Dependable hospitality professional with 10+ years of experience in server and bartender roles. Skilled in order accuracy, POS transactions, sanitation standards, and responsible alcohol service. Recognized for teamwork, adaptability, and keeping service running smoothly during busy shifts.
Work History
Server/Bartender
1 Year 2 Months- Prepared mixed drinks and beverages following house recipes, portion standards, and responsible service guidelines.
- Delivered attentive table service, accurately relayed food and drink orders to kitchen and bar staff.
- Processed guest payments through POS system, balancing cash, credit, and gratuity transactions.
- Maintained clean, stocked dining and bar areas to support smooth service during busy shifts.
- Recommended menu items and drink pairings, helping guests choose options based on preferences.
- Followed sanitation, safety, and alcohol service standards while handling high-volume restaurant operations.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Upheld strict regulations for safe alcohol service and food safety.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Bartender
2 Years 4 Months- Mixed cocktails, beer, and wine orders with consistent recipe accuracy and presentation.
- Managed bar station, restocked supplies, and maintained efficient workflow during peak service.
- Delivered attentive guest service, handled special requests, and resolved concerns professionally.
- Monitored alcohol compliance, verified IDs, and upheld responsible service standards.
- Processed tabs, payments, and closing transactions with accuracy and speed.
- Trained new bartenders on bar setup, service procedures, and cleanliness standards.
- Maintained clean, organized bar areas while following sanitation and safety requirements.
- Served high customer volumes during special events, nights, and weekends.
Server
5 Years 5 Months- Delivered attentive table service, ensuring accurate orders and timely course delivery.
- Processed orders through POS system, maintaining accuracy and prompt communication with kitchen staff.
- Coordinated with hosts and support staff to manage table flow and reduce guest wait times.
- Memorized menu details, daily specials, and allergen information to answer guest questions confidently.
- Presented checks, handled payments, and balanced transactions with accuracy at shift end.
- Maintained clean, organized dining areas through restocking, side work, and sanitation tasks.
- Recommended menu items and beverages to support guest experience and increase sales opportunities.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Skills
Customer service
Engaging customer interactions
Problem-solving
Multitasking
Time management
Attention to detail
Professionalism
Reliability in service
Teamwork
Collaboration
Adaptability to change
Listening skills
Relationship management
Timeline
Server/Bartender
Big Kahuna Restaurant
2025.07 - 2026.09Read More
Bartender
Fosters Kitchen Restaurant
2023.03 - 2025.07Read More
Server
The Fish Hopper Restaurant
2013.09 - 2019.02Read More