Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharetta Jones

Adelanto,CA

Summary

Dedicated and detail-oriented professional with over 20 years of experience in customer service, inventory management, and operational efficiency in high-demand environments. Proven ability to work collaboratively in team settings, adapt to dynamic workflows, and maintain a strong focus on accuracy and safety. Skilled in time management, problem-solving, and providing exceptional service, seeking to leverage transferable skills and a commitment to excellence in a medical field role. Certified in phlebotomy with a passion for delivering compassionate and efficient patient care.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Fulfillment Center Associate

Amazon
Rialto, CA
02.2022 - 11.2023
  • Ensured product security by accurately packaging items based on client requirements for delivery.
  • Ensured all safety protocols were followed during operations in the warehouse.
  • Communicated effectively with team members about tasks assigned.
  • Enhanced safety and efficiency by maintaining clean and organized workspaces.
  • Fulfilled orders quickly to accomplish challenging daily objectives.

General Merchandise Clerk

Stater Bros.
San Bernardino
06.2001 - 10.2021
  • Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
  • Assisted customers with planning cake vision, including color, theme and size.
  • Prepared and baked dough for a variety of bakery items such as breads, pastries, pies, and cookies.
  • Assisted customers with locating merchandise and answering questions about product availability.
  • Kept records of daily production numbers for each type of item produced.
  • Followed food safety guidelines while preparing all food items.
  • Answered phone calls, put in orders and handled customer disputes or complaints.
  • Stocked shelves and ordered inventory when product stock became low.
  • Cleaned display cases, utensils, and working spaces to keep sanitary work environment.
  • Cleaned work areas regularly including sweeping floors, wiping down counters, dusting shelves.

Education

Associate of Science - Health Sciences

Los Angeles Pacific University
San Dimas, CA
03-2025

Skills

  • Exceptional customer service and interpersonal communication
  • Strong attention to detail and adherence to safety protocols
  • Effective time management and multitasking
  • Team collaboration and adaptability
  • Physical stamina and reliability in high-demand environments
  • Inventory management and basic technical proficiency

Certification

  • Certified Phlebotomy Technician (CPT), State of California, License #02448181, Issued: Nov 1, 2024, Expires: Oct 31, 2024
  • Basic Life Support (BLS) Certified, American Heart Association, Expires: Aug 2026

Timeline

Fulfillment Center Associate

Amazon
02.2022 - 11.2023

General Merchandise Clerk

Stater Bros.
06.2001 - 10.2021

Associate of Science - Health Sciences

Los Angeles Pacific University
Sharetta Jones