ShaRhonda Hamilton
Riviera Beach,FL
Summary
Results-driven HR Business Partner with a demonstrated ability to enhance recruitment strategies and streamline employee onboarding at the City of Riviera Beach. Proven skills in data management and conflict resolution contribute to improved employee satisfaction. Leveraging technology for operational efficiency, with advanced proficiency in MS Word and Tyler systems. Committed to fostering a positive workplace culture while driving innovative HR solutions.
Overview
16
16
years of professional experience
Work History
Human Resources Business Partner
City of Riviera Beach
Riviera Beach, FL
11.2022 - Current
- Assisted candidates with application processes by answering questions about the application, performing background checks, providing I-9 forms, and handling drug screening paperwork.
- Conducted new hire orientation sessions and onboarding activities to ensure a successful transition into the organization.
- Assisted with recruitment efforts by sourcing candidates through various channels, such as Applicant Pro, Indeed, and Glassdoor.
- Prepared or maintained employment records using human resources management system software (Tyler).
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Checked accuracy and completeness of benefit applications and documents.
Loan Signing Agent
Mobile Notary
West Palm Beach, FL
09.2019 - Current
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Conducted post-closing follow up activities such as scanning or sending original documents back to lenders or title companies.
- Explained the signing process to borrowers, including the importance of accurate completion of forms.
- Provided guidance regarding notary laws and regulations to ensure compliance with applicable laws.
- Assisted borrowers in completing loan documents accurately and legibly.
Administrative Asst. II
Fourth District Court of Appeal
West Palm Beach, FL
10.2016 - 11.2022
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled new hire documentation, facilitated onboarding sessions, and recorded fingerprints.
- Managed recruitment processes, including job postings, candidate screenings, and interview coordination. Regularly updated HR databases to reflect employee information, changes in benefits, and other details.
- Built and developed lasting relationships with employees, peers, upper management, and outside vendors.
- Developed communications related to open enrollment periods or changes in benefits packages.
Dispatcher/Human Resource Asst.
MV Transportation
West Palm Beach, FL
02.2009 - 01.2016
- Monitors radio, telephones, and on-road provision of service for quality.
- Dispatched drivers to meet daily delivery needs for company customers.
- Relayed work orders, messages, or information using telephones or two-way radios.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Assign drivers to appropriate routes based on customer needs.
Education
Bachelor of Science - Business Management
Walden University
12.2024
Associate of Science -
Cambridge Institute of Allied Health & Technology
08.2014
Skills
- Customer Transaction Management Skills
- Competent in document formatting with MS Word, PowerPoint, mainframe, Trapeze, Tyler, and PeopleFirst
- Efficient Data Management
- Commissioned Notary Public
- Conflict Resolution
- Empathetic Understanding
- Adaptability skills
- Problem-Solving Skills
- Engaged Listening Skills
- Sensitivity to Cultural Differences
- Effective Time Management
- Exit interviews
- Background checks
- Recruitment strategies
- Onboarding and orientation
References
References upon Request
Phone
cell, 561-808-6886
Timeline
Human Resources Business Partner
City of Riviera Beach
11.2022 - Current
Loan Signing Agent
Mobile Notary
09.2019 - Current
Administrative Asst. II
Fourth District Court of Appeal
10.2016 - 11.2022
Dispatcher/Human Resource Asst.
MV Transportation
02.2009 - 01.2016
Bachelor of Science - Business Management
Walden University
Associate of Science -
Cambridge Institute of Allied Health & Technology
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