Israa Harajli
Dearborn Heights
Summary
Dynamic Human Resources Business Partner with a proven track record at Charter of Wayne County, adept at aligning HR strategies with organizational goals. Skilled in HR metrics analysis and fostering employee engagement, I excel in problem-solving and communication, driving initiatives that enhance workplace culture and improve retention rates.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Human Resources Business Partner
Charter of Wayne County
Detroit
02.2025 - Current
- Collaborated with leadership to align HR strategies with organizational goals.
- Worked with business leaders to evaluate and optimize human resources policies.
- Advised leadership and personnel on driving HR policies, union negotiations, and business strategy implementation.
- Managed compliance with labor laws and company policies in HR practices.
- Analyzed HR metrics to identify trends and recommend improvements.
- Analyzed workforce key performance indicators to inform business objectives and guided leadership on corrective actions.
- Implemented training programs to enhance employee skills and career development.
- Oversaw recruitment, interviewing, hiring and onboarding of new company staff.
- Supported recruitment efforts by developing job descriptions and screening candidates.
- Identified staff vacancies to quickly recruit, interview and select applicants to fill positions.
- Facilitated employee relations to resolve conflicts and improve workplace culture.
- Coordinated employee engagement initiatives that enhanced morale and retention rates.
- Guided employees on organizational policies and procedures to ensure compliance with laws and regulations.
- Oversaw staffing needs, performance reviews, staff development, and training procedures and coaching initiatives.
- Conducted annual employee performance reviews and provided feedback to improve job performance.
- Conducted exit interviews with departing employees to identify areas for organizational improvement.
- Met with current and leaving employees to conduct surveys and determine areas in need of improvement.
- Drove changes to different areas of operations to align company with HR strategies.
- Developed, implemented and monitored HR programs such as recruitment, onboarding, training, compensation and benefits.
Business Services Coordinator
Educational Data Solutions Inc.
11.2023 - 01.2025
- Cultivated and supported strong relationships with local businesses, understanding their workforce needs and aligning services to meet those needs effectively.
- Acted as the main contact point for business clients, ensuring their satisfaction and addressing any concerns or issues promptly.
- Aided employers with workforce development initiatives, including talent acquisition, training, and retention strategies.
- Coordinated job fairs, hiring events, and recruitment drives, facilitating connections between businesses and job seekers.
- Stood for the organization at community events, networking with local business leaders to promote services and identify collaboration opportunities.
- Established partnerships with local educational institutions, training providers, and community organizations to enhance workforce development programs.
- Planned, organized, and executed business events such as workshops, seminars, and networking sessions, ensuring smooth operations and high participant engagement.
- Oversaw event coordination, managing venue selection, scheduling, marketing, and follow-up to ensure event success.
- Collaborated with internal teams to design and implement programs that address the specific needs of local businesses, such as customized training and job placement services.
- Monitored program outcomes, gathered feedback, and adjusted to improve effectiveness and client satisfaction.
- Worked closely with internal teams, including recruitment, marketing, and program management, to deliver comprehensive services to business clients.
- Facilitated communication and collaboration between different departments to ensure seamless service delivery.
- Organized and conducted training sessions and workshops for business clients on topics such as workforce planning, recruitment best practices, and employee retention strategies.
- Provided ongoing support and resources to help businesses implement effective workforce solutions.
- Developed recruitment strategies designed to attract qualified candidates.
- Researched best practices for improving recruitment efforts.
- Coordinated interviews and candidate evaluations for new hires.
Business Services Representative
Educational Data Solutions Inc.
10.2022 - 11.2023
- Building and supporting strong relationships with business clients to understand their needs and provide tailored solutions.
- Collaborating with employers to understand their hiring needs and job requirements.
- Conducting thorough assessments of client needs and aligning services to meet those needs effectively.
- Serving as the primary point of contact for clients, ensuring their satisfaction and addressing any concerns or issues.
- Advised clients on benefits of products and services, positioning them as solutions to business challenges.
- Developing and implementing strategies to attract and keep clients, driving business growth.
- Identified and pursued new business opportunities through networking, industry events, and market research.
- Sourcing, screening, and referring qualified candidates to meet the recruitment needs of client companies.
- Coordinated job fairs, recruitment events, and employer meetings to effectively attract talent.
- Preparing reports on client interactions, sales performance, and business development activities.
- Managed job postings across multiple platforms to attract diverse applicants.
- Collaborated with hiring managers to define role requirements and expectations.
Human Resources Assistant
Venture Title Agency
06.2020 - 01.2022
- Developed recruitment strategies that increased candidate engagement and attracted qualified applicants.
- Researched best practices for improving recruitment efforts.
- Coordinated meetings, appointments, and events to facilitate collaboration and ensure alignment among executives and team members.
- Monitoring and organizing inboxes, prioritizing emails, and drafting responses on behalf of executives or teams.
- Ensuring prompt follow-up on important correspondence.
- Created, edited, and formatted documents, reports, and presentations to support team communication and project goals.
- Inputting and updating data in spreadsheets, databases, or CRM systems.
- Acting as the primary point of contact for internal and external communications.
- Coordinating with team members across different time zones to help smooth workflow.
Education
MBA - Human Resources Management
Central Michigan University
Mount Pleasant, MI05.2024
Bachelor of Arts - Employment and Labor Relations
Wayne State University
Detroit, MI08.2022
Skills
- Human Resources
- Recruiting
- Labor Relations
- Performance management
- HR metrics analysis
- Training development
- Operations Management
- Microsoft Office proficiency
- Oracle Software Proficiency
- Tech-savvy
- Problem Solving
- Decision-making
- Leadership Skills
- Supervising staff
- Organization and efficiency
- Customer Service
- Communication
- Bilingual in Arabic
- Mentoring
- Event Coordination
- Team Collaboration
- Business Management
- Supervising staff
References
Available upon request
Languages
- Arabic
- English
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Certification
Business Solutions Professional
Timeline
Human Resources Business Partner
Charter of Wayne County
02.2025 - Current
Business Services Coordinator
Educational Data Solutions Inc.
11.2023 - 01.2025
Business Services Representative
Educational Data Solutions Inc.
10.2022 - 11.2023
Human Resources Assistant
Venture Title Agency
06.2020 - 01.2022
MBA - Human Resources Management
Central Michigan University
Bachelor of Arts - Employment and Labor Relations
Wayne State University