Christine Plaia
San Diego,CA
Summary
I am a dedicated human resources professional with a focus on talent development and people-centric strategies. As a strong advocate for diverse and inclusive teams, I strive to cultivate a culture of belonging and collaboration while ensuring strong performance.
Overview
20
20
years of professional experience
Work History
Human Resources Business Partner
Total Package HR
San Diego, CA
03.2024 - 03.2026
- Implemented and managed HR initiatives across five total package clients, integrating human resources practices with business goals.
- Facilitated seamless transitions throughout client lifecycle.
- Achieved seamless compliance in recruiting and onboarding processes, resulting in enhanced workforce efficiency. Improved performance management and employee relations, leading to increased employee engagement. Optimized benefits management, payroll accuracy, and leave handling, contributing to higher employee retention. Delivered comprehensive job descriptions and conducted thorough compensation analysis, aligning with market standards.
- Managed client partnerships to execute strategic implementation processes aimed at enhancing service delivery.
- Conducted analysis of organizational needs and designed comprehensive succession planning frameworks to strengthen talent management and improve retention rates.
- Facilitated optimal performance of applicant tracking systems while delivering comprehensive support to users during the hiring lifecycle.
- Reviewed and interpreted job descriptions, creating actionable strategies to improve overall client workforce efficiency.
- Coordinated efforts among C-suite leaders, insurance brokers, and technology teams to implement strategic initiatives and achieve project goals.
- Achieved significant improvements in team performance through strategic leadership and targeted HR training initiatives. Elevated employee engagement by cultivating a comprehensive understanding of HR practices. Strengthened team dynamics by empowering participants with essential leadership capabilities.
- Supervised HR generalists and coordinators, providing strategic guidance to strengthen support for diverse client needs.
Sr. HR Project Manager - Learning and Development
Gap Inc.
08.2021 - 06.2023
- Crafted and directed the 'Happy You're Here' virtual onboarding initiative, specifically tailored to address the unique challenges of the post-pandemic work environment, utilized by all Gap Inc. brands in North America.
- Implemented comprehensive self-guided e-learning program, delivering substantial savings of more than $100k in organizational resources.
- Achieved seamless onboarding by managing I-9 verification and conducting tailored welcome sessions. Established strong support system for new hires, enhancing their transition during the first 30 days.
- Developed and implemented culture sessions for new hires at Gap Inc. to strengthen their connection to organizational values.
- Coordinated efforts among cross-functional leadership teams to establish priorities and achieve cohesive alignment for a variety of projects.
Human Resources Generalist
Gap Inc.
07.2019 - 07.2021
- Assisted HR Managers and Directors in understanding HR policies, performance management, organizational effectiveness, recruiting, I9 processing, and onboarding
- Collaborated with Finance, Equality and Belonging, Legal, and Corporate Functions to manage calendars, execute projects, and refine processes.
- Investigated complex employee complaints while ensuring compliance with regulations
- Crafted accurate job descriptions to attract culture-aligned employees
- Managed employee relations matters
- Conducted new employee orientation, promoting positive attitudes toward goals
Executive Assistant
Gap Inc.
03.2018 - 06.2019
- Managed event planning and reporting activities to support strategic initiatives for SVP of HR and Brand CFO.
- Streamlined operations of executive email accounts, enhancing responsiveness and organization of communications.
- Organized and maintained comprehensive filing systems for confidential emails, documents, and spreadsheets, enhancing data security and accessibility.
- Facilitated effective calendar organization and ensured seamless coordination of high-level meetings for executives.
Store Leadership
Banana Republic
05.2006 - 02.2018
- Implemented and managed HR initiatives across five total package clients, integrating human resources practices with business goals.
- Facilitated seamless transitions throughout client lifecycle.
- Achieved seamless compliance in recruiting and onboarding processes, resulting in enhanced workforce efficiency. Improved performance management and employee relations, leading to increased employee engagement. Optimized benefits management, payroll accuracy, and leave handling, contributing to higher employee retention. Delivered comprehensive job descriptions and conducted thorough compensation analysis, aligning with market standards.
- Managed client partnerships to execute strategic implementation processes aimed at enhancing service delivery.
- Conducted analysis of organizational needs and designed comprehensive succession planning frameworks to strengthen talent management and improve retention rates.
- Facilitated optimal performance of applicant tracking systems while delivering comprehensive support to users during the hiring lifecycle.
- Reviewed and interpreted job descriptions, creating actionable strategies to improve overall client workforce efficiency.
- Coordinated efforts among C-suite leaders, insurance brokers, and technology teams to implement strategic initiatives and achieve project goals.
- Achieved significant improvements in team performance through strategic leadership and targeted HR training initiatives. Elevated employee engagement by cultivating a comprehensive understanding of HR practices. Strengthened team dynamics by empowering participants with essential leadership capabilities.
- Supervised HR generalists and coordinators, providing strategic guidance to strengthen support for diverse client needs.
Skills
- Project Management
- Customer Service
- Onboarding
- Human Resources
- Diversity & Inclusion
- Peoplesoft
- Workday
- I9 Advantage
- Paycor
- Paycom
- Paychex
- Paylocity
- ADP
- Netchex
- Ease
- EE Navigator
Timeline
Human Resources Business Partner
Total Package HR
03.2024 - 03.2026
Sr. HR Project Manager - Learning and Development
Gap Inc.
08.2021 - 06.2023
Human Resources Generalist
Gap Inc.
07.2019 - 07.2021
Executive Assistant
Gap Inc.
03.2018 - 06.2019
Store Leadership
Banana Republic
05.2006 - 02.2018