Shari Charles
Jamaica,NY
Summary
I am taking this opportunity to contact you regarding a potential career with your company. I have maintained the highest performance standards within the diverse field of Customer Service, Direct Support Professional, Medical Assistant, Administrative Work and Supervisory Skills. I am confident that my talent, skills and passion for the industry will contribute daily to your continued success.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Family NP Healthcare Services
Flushing, NY
10.2021 - Current
- Receptionist of the medical facility by greeting patients as they enter checking insurance to ensure authorization, setting them up for appointments and directing them when it is their turn for treatment
- Greeting patients as they enter the medical room, measuring patients vital signs, such as their blood pressure height and weight , setting up medical supplies, assessing why they are there, taking blood and urine samples to prepare them for basic laboratory tests
- Assisting Doctors with patient examinations Provisions of medication and injections under the direction of the Doctor.
TEMP DSP
Pride Health
04.2020 - Current
- Assist each client as needed in skill development, in areas such as activities of daily living, domestic living, recreation and socialization
- Ensure assigned clients nutritional needs are met according to prescribed diet, and assist with feeding as necessary
- Provide habilitation services to each client as prescribed in their service plan
- Fill In Positions as needed and work when I'm available to suit company needs.
Special Officer
Department of Mental Hygiene
01.2020 - 04.2020
- Special patrolmen are peace officers for agencies in NYC Department of Health and Mental Hygiene
- Special Officer position is patrolling the site where you are located and making sure the entire building and site is safe
- Defusing situations if need necessary, making arrest as well as using OC spray to defuse situations, Provide supervision to assigned Assistant Activity Specialist, including employee evaluations.
Direct Support Professional, Supervisor
Services for the Underserved
11.2015 - 01.2020
- Take on administrative responsibility of the program in the absence of the program director
- The performance of various tasks to maintain and/or improve manipulation, cognitive skills, socialization, personal hygiene skills, independent living skills and mobility skills, while addressing deficits in self-direction
- Prepare daily lesson plans geared toward identified group needs and interests
- Conduct treatment team meetings and case conferences on participants assigned, inviting all treatment team members and family and/or residence and documents the same
- Conduct review meetings and documents progress on individual program plan on a semi-annual/quarterly basis
- Acts as a team leader for participants assigned ensuring that a program plan is developed and is being followed
- Establishes ongoing relationship with family and/or residence
- Conducts reality-orientation sessions with clients on a daily basis
- Regularly scheduled supervisory sessions and participates in ongoing in-service trainings.
Education
Queens Borough Community College
01.2014
Forest Hills High School
01.2012
Skills
- MS Office applications
- Multi-line telephone operation
- EHR System
- EPIC System
- Advanced MD System
- Supervision of 10 Staff
- Supporting Special Needs Individuals
- Updating Billing and Paper Work for different companies
- Yardi
- Organizational skills
- Time management skills
- Verbal communication skills
- Written communication skills
Certification
- BLS Certified
- CPR Certified
Timeline
Medical Assistant
Family NP Healthcare Services
10.2021 - Current
TEMP DSP
Pride Health
04.2020 - Current
Special Officer
Department of Mental Hygiene
01.2020 - 04.2020
Direct Support Professional, Supervisor
Services for the Underserved
11.2015 - 01.2020
Queens Borough Community College
Forest Hills High School
- BLS Certified
- CPR Certified
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