SHARI HYLTON
8 Warren St
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
2026
2026
years of professional experience
Work History
Receptionist
Emergency One Urgent Care
- Managed front desk operations, greeting visitors and directing inquiries to appropriate personnel.
- Maintained appointment schedules using office management software, ensuring efficient time allocation for staff.
- Handled incoming calls and emails, providing accurate information and resolving issues promptly.
- Assisted in maintaining office supplies inventory, coordinating with vendors for timely replenishment.
Crew Member
McDonald's
09.2025 - Current
- Provided exceptional customer service by greeting and assisting patrons with menu selections.
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment for guests.
- Operated kitchen equipment safely while preparing food items according to established guidelines.
- Collaborated with team members to efficiently fulfill customer orders during peak hours.
Community Support Specialist
Northeast Center for Special Care
12.2024 - 09.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Patient Service Representative
The Institute for Family Health
2023 - 02.2024
- Assisted patients with appointment scheduling and registration processes.
- Managed patient inquiries through phone and in-person communications.
- Coordinated insurance verification and eligibility checks for patients.
- Maintained accurate patient records in electronic health record systems.
PCA
Community Home Healthcare
04.2023 - 08.2023
- Assisted patients with daily living activities, promoting comfort and independence.
- Monitored vital signs, ensuring timely reporting of any changes to healthcare staff.
- Maintained cleanliness and organization in patient living areas, enhancing safety and hygiene.
- Documented patient progress and care provided, supporting effective communication within the care team.
Education
High School Diploma -
FDR
Hyde Park, NY06.2020
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Scheduling appointments
Timeline
Crew Member
McDonald's
09.2025 - Current
Community Support Specialist
Northeast Center for Special Care
12.2024 - 09.2025
PCA
Community Home Healthcare
04.2023 - 08.2023
Receptionist
Emergency One Urgent Care
Patient Service Representative
The Institute for Family Health
2023 - 02.2024
High School Diploma -
FDR