Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shari James

Elmont,NY

Summary

As a quality coordinator, my primary objective is to support the functioning of the healthcare organization's operations by ensuring that employees follow quality assurance standards and procedures established by regulatory boards and the company. I aim to advance the quality of daily operations and ensure compliance by analyzing data, reviewing policies, recommending process improvements, and developing Standard Operating Procedures.

Overview

10
10
years of professional experience

Work History

Quality Coordinator

Cerba Research
10.2022 - Current
  • Responsible for managing key quality tasks, performing internal audits within the organization, assisting management in addressing quality events, onboarding staff, ensuring compliance with FDA regulations, and collaborating with global peers to drive the organization in the development of global processes and procedures
  • Also responsible for procurement of laboratory equipment, performing validation tasks, identifying trends, creating reports, and developing strategies to improve the organization’s performance.

Supervisor, Clinical Trials

Northwell Health Laboratory
06.2021 - 10.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Implemented cost-saving measures, significantly reducing operational expenses.

TIQ Specialist

Northwell Health Laboratory
08.2018 - 06.2021
  • Troubleshoot any laboratory specimen related issues
  • Call clients to verify tests in questions
  • Assist in crossing over HHC orders
  • Locate lost and/or missing samples
  • Serve as a liaison between clients and laboratory technicians
  • Assist accessioners with any sample handling and/or processing issues

Specimen Accessioner

Northwell Health Laboratory
08.2017 - 07.2018
  • Ensured accurate test results by meticulously verifying patient information and test orders.
  • Maintained a clean and organized work environment, adhering to safety protocols and standards.
  • Contributed to the achievement of team objectives by actively participating in staff meetings and offering constructive feedback for continuous improvement initiatives.
  • Assisted in training new employees on standard operating procedures, fostering a culture of excellence within the team.

Practice Medical Assistant

Northwell Health - Smith Urology
04.2015 - 08.2017
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.

Education

MA in Healthcare Management -

Capella University
06.2025

BS in Healthcare Management -

Capella University
01.2021

Skills

  • Risk Management
  • Regulatory Compliance
  • SOP Development
  • Vendor Management

Timeline

Quality Coordinator

Cerba Research
10.2022 - Current

Supervisor, Clinical Trials

Northwell Health Laboratory
06.2021 - 10.2022

TIQ Specialist

Northwell Health Laboratory
08.2018 - 06.2021

Specimen Accessioner

Northwell Health Laboratory
08.2017 - 07.2018

Practice Medical Assistant

Northwell Health - Smith Urology
04.2015 - 08.2017

BS in Healthcare Management -

Capella University

MA in Healthcare Management -

Capella University

Similar Profiles

CREATE PROFILE
Shari James