Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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SHARI PIERCE

SHARI PIERCE

Arleta,CA

Summary

Dynamic and dedicated Customer Experience Representative with a proven track record of enhancing customer satisfaction and loyalty. Skilled in resolving inquiries, providing product information, and managing customer concerns efficiently. Adept at using CRM software to document interactions and analyze customer feedback to drive improvements. Committed to delivering exceptional service and fostering positive relationships to support organizational goals.

Overview

10
10
years of professional experience

Work History

Life Insurance Broker

Equus Financial Strategies
Arleta, CA
12.2021 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Internal Audit Supervisor

Six Flags Magic Mountain
Valencia, CA
01.2019 - 11.2021
  • Developed audit programs to ensure that internal control objectives were met.

Customer Service Representative

Target
Burbank, CA
09.2018 - 02.2019
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Child Caregiver

Laura Holmes
Arleta, CA
04.2015 - 08.2018
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Education

Associates Degree -

Los Angles Pierce Community College
05.2014

Skills

  • Conflict resolution
  • Customer relations
  • Problem-solving
  • Microsoft office

Affiliations

  • Valley youth Conference- 2021- Present
  • Valley Raiders TRack and Field- 2015-Present

Timeline

Life Insurance Broker

Equus Financial Strategies
12.2021 - Current

Internal Audit Supervisor

Six Flags Magic Mountain
01.2019 - 11.2021

Customer Service Representative

Target
09.2018 - 02.2019

Child Caregiver

Laura Holmes
04.2015 - 08.2018

Associates Degree -

Los Angles Pierce Community College

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SHARI PIERCE