Shari Rajacich
San Jacinto,CA
Summary
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
15
15
years of professional experience
Work History
Operations Manager
Solar Going Up
08.2023 - 03.2025
- Led weekly meetings with sub-contractors, vendors and stake holders to maintain relationships for a successful project completion.
- Resolved customer issues quickly and professionally while maintaining high customer satisfaction ratings.
- Managed the daily operations of multiple departments to maximize efficiency, including but not limited to installation crews, permitting department, engineering and interconnections department.
- Streamlined operational processes to enhance overall productivity and efficiency across multiple projects.
- Monitored customer feedback and implemented changes as needed to enhance service quality.
- Provided employees with guidance in handling difficult problems or in resolving escalated complaints or disputes.
Project Manager, Client Services
Shaw Energy Consultants
08.2023 - 02.2025
- Assisted with the design and implementation of customer service programs across multiple channels.
- Communicated effectively with executive management regarding progress updates and key milestones achieved during the course of each project.
- Maintained accurate records of project activities including timelines, deliverables, milestones and budgets.
- Utilized strong interpersonal skills to build relationships with clients, stakeholders and team members.
- Conducted regular progress meetings with stakeholders to report on project status, discuss issues, risks, concerns, and obtain feedback.
Project Manager
Powur PBC
11.2020 - 08.2023
- Successfully managed projects with tight deadlines and limited resources.
- Coordinated team members and partners to ensure tasks were completed on time and within budget.
- Collaborated with cross-functional teams across multiple departments to achieve goals and successfully complete projects.
- Devised plans and schedules for concurrent projects to meet established deadlines.
- Led meetings to detail project milestones, brainstorm ideas and determine appropriate techniques to manage tasks.
- Managed the daily operations of multiple departments to maximize efficiency, including but not limited to installation crews, permitting department, engineering and interconnections department.
Project Manager
Horizon Solar Power
02.2010 - 11.2020
- Successfully managed projects with tight deadlines and limited resources.
- Collaborated with cross-functional teams across multiple departments to achieve goals.
- Daily tasks range from permit submission in California and Nevada, schedule inspections, processing change orders for additional costs, updating and scheduling project milestones with customer and sales rep, design review and submission of interconnection documents for permission to operate.
- Developed detailed schedule for planning and tracking manpower, equipment, and work orders.
- Organized and led kickoff and status meetings to communicate project expectations prior to project execution.
- Managed the daily operations of multiple departments to maximize efficiency, including but not limited to installation crews, permitting department, engineering and interconnections department.
- Organized and led kickoff and status meetings, to communicate project expectations prior to project execution.
Education
High School Diploma -
San Jacinto High School
06.1998
Associate of Science - Computer Science
Mt San Jacinto College
San Jacinto, CA06-2008
Skills
- Team leadership
- Operations management
- Policies and procedures implementation
- Employee relations and conflict resolution
- Permit Running
- Onboarding and orientation
- Procurement operations
- Proficient in Salesforce, Slack, Google workspace, Excel and Asana and more
- Problem-solving
- Customer service
Timeline
Operations Manager
Solar Going Up
08.2023 - 03.2025
Project Manager, Client Services
Shaw Energy Consultants
08.2023 - 02.2025
Project Manager
Powur PBC
11.2020 - 08.2023
Project Manager
Horizon Solar Power
02.2010 - 11.2020
High School Diploma -
San Jacinto High School
Associate of Science - Computer Science
Mt San Jacinto College
Section name
Dear Hiring Manager
- Thank you for the opportunity to apply for the Project Manager role at your company. After reviewing your job description, it's clear that you're looking for a candidate that is extremely familiar with the responsibilities associated with the role, and can perform them confidently. Given these requirements, I am certain that I have the necessary skills to successfully do the job adeptly and perform above expectations.
- I am a hard-working professional who has been consistently praised as driven by my co-workers and management. Over the course of my 15-year career, I've developed a skill set directly relevant to the Project Manager role you are hiring for, including project management, workflow optimization and multi-site operations. Overall, I have consistently demonstrated management, multitasking and communication abilities in every aspect of my operations manager role at Solar Going Up, and I invite you to review my detailed achievements in the attached resume.
- After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities will benefit your organization. Please contact me at (951) 537-7467 or via email at sharirajacich@gmail.com to arrange for a convenient meeting time.
- Thank you for your consideration, and I look forward to hearing from you soon.
- Sincerely
- Shari Rajacich
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