Sharian Champion

Houston

Summary

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

years of professional experience

Work History

Sales Associate

Rta

10.2023 - 01.2025

Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Customer Service Representative

Ross Dress for Less

06.2021 - 11.2023

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Warehouse Associate

Amazon

01.2020 - 08.2020

Position: Amazon picker
Accomplishment:Became top 3 pickers my first month
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Consistently lifted materials weighing as much as Number pounds.
Collaborated with team members to achieve daily targets and complete tasks efficiently.

Team Member

Whataburger

03.2019 - 12.2019

Position: Crew member , did everything ( cook, clean, serve , etc )
Accomplishments: Became managers favorite from my performance at work :)
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Education

High school diploma - Business

Andy Dekaney High School

Houston, TX

06.2019

Skills

Warehouse Experience
Packaging
Fast Learner
Great Communication Skills
Shipping & Receiving
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Listening skills

Multi-tasking strength
Problem-solving
Excellent people skills
Reliable and punctual
Goal oriented
Exceptional customer service
Relationship building
Outgoing personality
Flexible schedule

Timeline