Open To Work
SHARICO BYRD
Durham,NC
Summary
Strategic Technology Program and Portfolio Leader driving enterprise initiatives and leading complex technology transformations in global environments. Expert in Waterfall, Agile, and hybrid models, aligning execution with business objectives. Translates technical complexities into actionable business decisions while developing scalable operating models, enhancing delivery governance, and fostering leadership to boost organizational performance.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Chapter Leader
FIDELITY INVESTMENTS
Durham, NC
01.2022 - 01.2026
- Selected as one of five founding leaders who established Fidelity's Workplace Investing Scrum Master organization, which at its peak comprised approximately 200 Scrum Masters supporting 100+ scrum teams. Provided strategic and hands-on leadership across five technology product areas.
- Led Scrum Masters across five product areas - Personalization & Experimentation, Client Reporting & Analytics, Employer Digital Experiences, Digital Shared Services, and Employee Digital Experiences - aligning product priorities with execution.
- Partnered across product, engineering, and business on quarterly reviews, managed Jira Align dependencies, tracked delivery metrics, and identified systemic risks to enhance alignment and execution predictability.
- Developed growth roadmaps, coached associates on career and performance planning, and strengthened hiring and succession planning to elevate leadership capability.
- Unblocked complex delivery by partnering with product leaders and Scrum teams to resolve dependencies and clarify tradeoffs.
- Global financial services leader providing investment management, retirement, brokerage, and workplace benefits solutions.
- Directed technological improvements, reducing waste and business bottlenecks.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Monitored key business risks and established risk management procedures.
- Created succession plans to provide continuity of operations during leadership transitions.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Oversaw business-wide changes to modernize procedures and organization.
Chapter Leader
FIDELITY INVESTMENTS
Durham, NC
01.2019 - 01.2022
- Promoted into director-level people leadership while concurrently serving as a hands-on Senior Business Analyst and Scrum Master. Led 8+ Business Analysts while supporting a seven-member Agile delivery team.
- Restored executive confidence through delivery transparency: Built delivery dashboards with analytics partners to track velocity, work remaining, sprint trends, and confidence, facilitating earlier risk decisions and reducing escalations.
- Elevated product delivery excellence: Strengthened delivery predictability and continuous improvement through Agile maturity assessments, readiness standards, backlog health, and performance metrics.
- Strengthened business analysis & digital experience: Led backlog prioritization, requirements gathering, and stakeholder collaboration while partnering with UX teams on digital standards and multilingual capabilities to enhance customer experience.
- Honored with Fidelity's Circle of Excellence Award: Recognized for exemplary leadership, organizational influence, and commitment to building an inclusive, high-performing culture.
- Global financial services leader providing investment management, retirement, brokerage, and workplace benefits solutions.
- Managed financial, operational and human resources to optimize business performance.
- Kept all members involved by delegating tasks based on need and individual strengths.
- Monitored key business risks and established risk management procedures.
- Directed technological improvements, reducing waste and business bottlenecks.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Analyzed industry trends and tracked competitor activities to inform decision making.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Principal QA Engineer
FIDELITY INVESTMENTS
Durham, NC
01.2015 - 01.2019
- Led enterprise quality engineering for Fidelity's Health Savings Account (HSA) portfolio, directing end-to-end testing across multiple application workstreams and complex initiatives.
- Directed quality strategy across concurrent HSA releases, expanding automation and streamlining testing processes to reduce go-to-market timelines by months.
- Led legacy replatform and Waterfall-to-Agile transition, reducing test planning by 20% and manual regression by over 200 hours annually while ensuring on-time, under-budget delivery.
- Led large-scale upgrade across ~45 testing organizations, managing milestones, dependencies, risks, and ownership to achieve on-time, on-budget delivery.
- Global financial services leader providing investment management, retirement, brokerage, and workplace benefits solutions.
Senior QA Engineer
FIDELITY INVESTMENTS
Durham, NC
01.2007 - 01.2015
- Acted as subject matter expert for 30+ enterprise applications, leading quality assurance across Waterfall and Agile initiatives while strengthening testing practices, automation, and team capability.
- Expanded test automation and quality standards: Developed automation and testing best practices that improved quality and efficiency, reducing project planning effort by 10 hours per project.
- Strengthened team capability: Led Workplace Investing mentor program, accelerating onboarding and cross-training to promote consistent QA practices.
- Global financial services leader providing investment management, retirement, brokerage, and workplace benefits solutions.
Education
Bachelor of Arts (BA) - English
North Carolina State University
Raleigh, NCSkills
- Enterprise Program Delivery
- Product leadership
- Business Analysis
- Strategic execution
- Risk management
- Change Management
- Organizational change
- Continuous Improvement
- Stakeholder engagement
- Cross-Functional Leadership
- Resource allocation
- Leadership Development
Certification
Certified Scrum Master (CSM) | Scrum Alliance | 2016
Additional Experience
- User Acceptance Tester | BB&T | Raleigh, NC
- QA Engineer and Software Tester | RH Donnelley | Raleigh, NC
- Lead Technical Writer, Options Division | IBM | Durham, NC
Personal Information
Title: Technology Program & Product Management Leader
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Durham, NC
Open to relocation: No
Timeline
Chapter Leader
FIDELITY INVESTMENTS
01.2022 - 01.2026
Chapter Leader
FIDELITY INVESTMENTS
01.2019 - 01.2022
Principal QA Engineer
FIDELITY INVESTMENTS
01.2015 - 01.2019
Senior QA Engineer
FIDELITY INVESTMENTS
01.2007 - 01.2015
Bachelor of Arts (BA) - English
North Carolina State University