Sharifa Guidry
Lafayette,LA
Summary
Results-driven Store Manager with proven success in driving sales and fostering teamwork. Expertise in cash management and employee development, dedicated to enhancing customer satisfaction and achieving operational excellence.
Overview
9
9
years of professional experience
Work History
Store Manager
JDGroup
Lafayette, LA
06.2025 - Current
- Sales Associate (06-04-2025)
- Delivered high-quality customer service
- Always worked scheduled shifts and helped when ever I was needed.
- Consistently met or exceeded individual sales goals and contributed to overall store performance
- Manager in training (06-27-2025)
- Promoted to Manager in Training
- Completed structured training focused on leadership, operations, and sales performance
- Assisted management with daily store operations, including opening/closing procedures and cash handling
- Maintained merchandising standards and ensured compliance with the company policies
- Assistant Store Manager (08-03-2025)
- Recognized for leadership and excellent performance
- Supported overall store operations, partnering with the Store Manager to drive sales and meet performance goals
- Supervised, coached, and developed team members to improve productivity, customer service, and sales results
- Managed daily operations including opening/closing, cash handling , and compliance with company policies
- Monitored KPIs (sales, conversion, average ticket, shrink) and implemented strategies to improve performance
- Store Manger (12-07-2025) - Current
- Led all aspects of store operations, including sales performance, staffing, inventory, and customer service
- Drove revenue growth by setting sales goals, analyzing KPIs, and implementing effective sales strategies
- Managed, coached, and developed a team of great employees, building a high-performing and accountable culture
- Recruited, hired, and trained staff to ensure strong team performance and retention
- Oversaw scheduling, payroll, and labor costs to meet budget targets
- Ensured compliance with company policies, loss prevention standards, and operational procedures
- Resolved escalated customer issues, maintaining high satisfaction and brand loyalty
- Trained and motivated team members to achieve sales targets and improve performance.
- Managed inventory levels, conducting regular audits to maintain stock accuracy.
- Analyzed sales data to identify trends and adjust promotional strategies accordingly.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reported issues to higher management with great detail.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Organized special events such as seasonal sales promotions
- Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
- Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.
DSW Worker
Acadiana Support Service
Lafayette, LA
02.2021 - Current
- Provided direct support to individuals with disabilities, enhancing daily living skills and independence.
- Developed individualized care plans tailored to specific needs, promoting personalized support strategies.
- Collaborated with multidisciplinary teams to coordinate services and ensure comprehensive care delivery.
- Caring for individuals making sure they make scheduled Doctors appointments
- Assisted clients per with bathing, dressing, grooming and eating.
- Completed home management tasks by preparing meals, grocery shopping and cleaning.
- Transported and accompanied clients to therapy and doctor appointments.
- Maintained records of client condition, progress and care using.
Sales Associate
The Real Deal
Lafayette, La
03.2017 - 11.2022
- Assist Customers with urban wear and formal wear
- Tailored and tapered clothing to fit customers
- Organized weddings, balls, and proms assisting and dressing customers with attire
- Executed sales strategies to achieve targeted revenue goals consistently.
- Trained and mentored new team members on product knowledge and sales techniques.
- Analyzed market trends to identify opportunities for business growth.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Assistant Store Manager
Rue 21
Lafayette, LA
01.2019 - 12.2019
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance product knowledge and customer service skills.
- Implemented visual merchandising strategies, driving sales through effective product presentation.
- Analyzed sales data to identify trends, adjusting inventory management accordingly for optimal stock levels.
- Led staff meetings to communicate goals, updates, and performance expectations effectively.
- Monitored cash handling procedures, ensuring accuracy in financial transactions and reporting practices.
- Resolved customer inquiries and complaints efficiently, enhancing overall shopping experience and satisfaction.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Education
High School Diploma -
Sowela Technical Community College
Lake Charles, LA03-2003
High School Diploma -
Washington Marion Magnet
Lake Charles, LA05-2002
Skills
- Customer service
- Multitasking and organization
- Store operations
- Training and mentoring
- Store opening and closing
- Store merchandising
- Cash management
- Shift scheduling
- Employee training
- Recruitment and hiring
- Goals and performance
- POS systems
- Operations management
- Leadership development
- Supply ordering
- Policies and procedures
- Work Planning and Prioritization
- Loss prevention
- Bank and safe deposits
- Accurate money handling
- Performance reviews
- Sales promotions
- Employee terminations
Accomplishments
Advanced from Sales Associate to Store Manger in 6 months by consistently exceeding sales gols and demonstrating leadership across multiple roles.
Timeline
Store Manager
JDGroup
06.2025 - Current
DSW Worker
Acadiana Support Service
02.2021 - Current
Assistant Store Manager
Rue 21
01.2019 - 12.2019
Sales Associate
The Real Deal
03.2017 - 11.2022
High School Diploma -
Sowela Technical Community College
High School Diploma -
Washington Marion Magnet