Sharikah Laberth
Newark,NJ
Summary
Detail-oriented Payroll Professional skilled in verifying and maintaining accurate payroll records. Payroll processing and third-party benefit providers. Collaborates effectively with HR to ensure proper employee classification and enhance operational efficiency. Committed to strengthening client relationships and delivering high-quality support, with a focus on continuous learning and professional growth.
Overview
13
13
years of professional experience
Work History
Payroll Clerk, Office of the Business Admin.
Township Of Irvington
Irvington, New Jersey
01.2024 - Current
- Process payroll for all township employees accurately and timely.
- Review and verify employee time sheets for accuracy and compliance.
- Maintain payroll records in accordance with local regulations and policies.
- Collaborate with HR to ensure proper employee classification and compensation.
- Assist in preparing payroll reports for management review and audits.
- Ensure compliance with federal, state, and local tax regulations during payroll processing.
- Prepared reports by compiling summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages.
Keyboarding Clerk I, Dept of Revenue & Finance
Township Of Irvington
Irvington, New Jersey
02.2023 - 12.2023
- Assisted in processing permits and applications for local residents and businesses.
- Data entry and record keeping
- Processing financial documents
- Assisting with audits
- Reviewed bank statements for discrepancies and reconciled accounts accurately.
- Performed additional duties such as filing documents and preparing spreadsheets, as needed.
Customer Service Rep
Valley Bank
Wayne, New Jersey
10.2018 - 01.2023
- Deliver exceptional customer service in accordance with policy and procedure
- Managed customer issues with professionalism, ensuring timely resolutions and customer satisfaction.
- Answer high call volume of phone calls, respond to emails, and other inquiries
- Resolved customer inquiries regarding loan status and account information.
- Coordinated communication among customers, lenders, and real estate professionals, facilitating seamless transactions.
- Provided operational support and troubleshot issues for digital banking products, enhancing user experience.
- Worked with underwriters to obtain additional documentation needed to complete the loan package.
Branch Operations Manager
Santander Bank
10.2017 - 10.2018
- Meets established sales goals and acts as a leader in the branch.
- Providing a supporting role ensuring platform team members are also aware and adhering to operations policy and procedures.
- Participates in daily teller activities to meet the branch qualifications including teller transactions and performing teller activities
- Oversees the staffing, and coaching for all employees
Universal Banker (Floater)
Santander Bank
08.2016 - 10.2017
- Processed teller transactions while opening accounts and processing loan applications, streamlining customer service.
- Simultaneously performed the role of a platform representative and teller.
- Adapted focus to meet branch needs, ensuring seamless service delivery.
- Covered for absent staff to maintain operational continuity.
- In the process of becoming a notary public.
Assistant Customer Service Supervisor (Assistant Head Teller)
Investors Bank
Irvington, USA
04.2013 - 08.2016
- Led customer service team to provide high-quality support and foster customer engagement.
- Supported supervision of branch teller line and daily operations, enhancing service delivery.
- Trained staff on product knowledge and effective communication techniques, improving customer interactions.
- Assisted customers with product inquiries and resolving complaints promptly and professionally.
- Coordinated schedules and staffing to maintain adequate coverage during peak hours.
- Answered phone calls and responded to questions and concerns.
Education
High School Diploma -
Irvington High School
Irvington, NJ06-2013
Skills
- Payroll processing
- Data entry accuracy
- Windows applications
- Attention to detail
- Time management
- Works well under pressure
- Problem solver
- Well organized
- Primepoint
- Edmunds
Timeline
Payroll Clerk, Office of the Business Admin.
Township Of Irvington
01.2024 - Current
Keyboarding Clerk I, Dept of Revenue & Finance
Township Of Irvington
02.2023 - 12.2023
Customer Service Rep
Valley Bank
10.2018 - 01.2023
Branch Operations Manager
Santander Bank
10.2017 - 10.2018
Universal Banker (Floater)
Santander Bank
08.2016 - 10.2017
Assistant Customer Service Supervisor (Assistant Head Teller)
Investors Bank
04.2013 - 08.2016
High School Diploma -
Irvington High School