Sharin Rivers
Toney,USA
Summary
Professional with experience in veterinary client service, adept at managing front desk operations and ensuring smooth patient flow. Skilled in appointment scheduling, client communication, and handling administrative tasks. Strong focus on teamwork and adaptability, consistently delivering high-quality results that meet evolving needs. Friendly and reliable with passion for animal care and client satisfaction.
Overview
8
8
years of professional experience
Work History
Veterinary Receptionist
Huntsville Animal Clinic
Huntsville, AL
06.2025 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Facilitated client communication, addressing inquiries and concerns regarding services and procedures.
- Processed payments and maintained accurate financial records for transactions.
- Assisted veterinary staff with patient check-ins and medical record updates during busy periods.
- Managed multi-line phone system and pleasantly greeted patients.
- Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
ASSISTANT BASKETBALL COACH
Limestone City School
Limestone, Alabama
06.2021 - Current
- Fostered a positive team environment, encouraging player development and enhancing overall team morale.
- Implemented tailored training sessions, resulting in noticeable improvements in players' skills and game performance.
- Coordinated with head coach to design practice plans, ensuring alignment with team goals and maximizing player engagement.
- Analyzed game footage to identify strengths and weaknesses, providing actionable feedback that led to marked gains in competitive play.
- Developed a mentorship program pairing experienced players with newcomers, fostering skill development and team cohesion.
PHYSICAL EDUCATION AIDE
Monrovia Elementary School
Harvest, AL
08.2023 - 03.2025
- Assisted teachers in delivering engaging physical education lessons, fostering a positive learning environment for students.
- Implemented structured activity schedules, leading to increased student participation and noticeable improvements in physical fitness.
- Coordinated with staff to organize sports events, enhancing school spirit and promoting teamwork among students.
- Monitored student progress and provided feedback, enabling tailored support that improved overall performance in physical activities.
- Developed creative fitness games, capturing student interest and contributing to a marked increase in enthusiasm for physical education.
- Facilitated communication between teachers and students, enhancing engagement and ensuring a supportive educational atmosphere.
SPECIAL EDUCATION AIDE
East Limestone Middle School
Limestone, AL
08.2022 - 05.2023
- Assisted teachers in implementing individualized education plans, fostering student engagement and promoting academic success.
- Facilitated small group sessions, enhancing student comprehension and achieving measurable improvements in standardized test scores.
- Collaborated with multidisciplinary teams to adapt learning materials, ensuring accessibility and meeting diverse student needs.
- Encouraged a positive learning environment, building rapport with students and enhancing classroom morale.
- Assisted teachers with individualized education plans, resulting in enhanced student engagement and improved academic outcomes.
GRADUATE ASSISTANT
University of North Alabama
Florence, AL
08.2018 - 08.2020
- Assisted faculty in research projects, fostering collaboration and enhancing academic resources for students.
- Coordinated data collection and analysis for academic studies, leading to substantial improvements in research accuracy.
- Evaluated student performance metrics, identifying trends that informed curriculum adjustments and improved learning outcomes.
- Developed engaging workshop materials, increasing student participation and enhancing the learning experience.
- Maintained comprehensive records of academic progress, ensuring compliance with institutional standards and supporting student success.
- Streamlined data collection procedures for research projects, resulting in marked gains in efficiency and research output.
Education
Masters -
University of North Alabama
Florence, AL08.2020
Bachelor's of Science - undefined
The University of Alabama
Tuscaloosa, AL08.2015
Skills
- Conflict Resolution, Program Development, Team Building, Event Coordination, Mentorship, Behavior Management, Wellness Coaching, Curriculum Design, Workshop Facilitation
- Teamwork and collaboration
- Telephone etiquette
- Medical recordkeeping
- Prioritization
- Payment processing
Timeline
Veterinary Receptionist
Huntsville Animal Clinic
06.2025 - Current
PHYSICAL EDUCATION AIDE
Monrovia Elementary School
08.2023 - 03.2025
SPECIAL EDUCATION AIDE
East Limestone Middle School
08.2022 - 05.2023
ASSISTANT BASKETBALL COACH
Limestone City School
06.2021 - Current
GRADUATE ASSISTANT
University of North Alabama
08.2018 - 08.2020
Bachelor's of Science - undefined
The University of Alabama
Masters -
University of North Alabama