SHARIONA ASMORE
New Orleans,LA
Summary
Dedicated and adaptable professional with experience supporting children, families, and diverse communities. Skilled in classroom support, student engagement, conflict resolution, and maintaining organized learning environments. Strong communication and problem-solving abilities with a commitment to fostering safe, positive, and inclusive settings for all learners.
Overview
10
10
years of professional experience
Work History
Care Specialist
Upward Health
New Orleans, LA
08.2025 - Current
- Serve as the main point of contact for clients/patients, addressing inquiries, concerns, and requests promptly.
- Assess individual needs and develop personalized care or service plans.
- Coordinate with healthcare providers, community organizations, or internal teams to ensure seamless service delivery.
- Monitor progress, track outcomes, and follow up to ensure client satisfaction.
- Provide education, resources, and emotional support to clients and families.
- Maintain accurate records, documentation, and reports in compliance with company and regulatory standards.
- Advocate on behalf of clients to ensure they receive appropriate care and services.
- Identify opportunities for service improvements and recommend solutions.
Health Navigator / Community Health Worker
DePaul Community Health Center
New Orleans, LA
05.2022 - 08.2025
- Educated and supported individuals and families in navigating community resources.
- Conducted outreach and educational sessions in schools, churches, and community organizations.
- Built positive relationships with children, parents, and educators to promote well-being.
- Coordinated with diverse groups to meet needs in safe and supportive environments.
Family CARE Coordinator
Audrey Hepburn CARE Center – Children’s Hospital
New Orleans, LA
10.2018 - 10.2021
- Served as first point of contact for children and families entering care services.
- Assisted social workers and medical staff in supporting children’s health and emotional needs.
- Scheduled evaluations and coordinated referrals for counseling and education services.
- Maintained confidentiality and promoted supportive, child-centered interactions.
Medical Office Assistant
Lake Vista Pediatrics
New Orleans, LA
03.2016 - 10.2018
- Communicated with families to schedule visits, manage records, and provide resources.
- Supported children and families in navigating health-related and personal needs.
- Assisted in maintaining a welcoming, organized, and supportive office environment.
Education
Certification - Community Health Worker
Delgado Community College
01.2024
Diploma - Medical Billing & Coding
Trident University International
01.2020
A.S. - Medical Administrative Assistant
Ultimate Medical Academy
01.2016
Skills
- Classroom & Student Supervision
- Child & Family Support Services
- Lesson Implementation & Assistance
- Strong Communication & Interpersonal Skills
- Organization & Time Management
- Conflict Resolution & Crisis Intervention
- Adaptability & Flexibility in Dynamic Environments
Timeline
Care Specialist
Upward Health
08.2025 - Current
Health Navigator / Community Health Worker
DePaul Community Health Center
05.2022 - 08.2025
Family CARE Coordinator
Audrey Hepburn CARE Center – Children’s Hospital
10.2018 - 10.2021
Medical Office Assistant
Lake Vista Pediatrics
03.2016 - 10.2018
Diploma - Medical Billing & Coding
Trident University International
A.S. - Medical Administrative Assistant
Ultimate Medical Academy
Certification - Community Health Worker
Delgado Community College
Additional Experience
Customer Service & Team Support (Victoria’s Secret, Rouses, Piggly Wiggly, Audubon Zoo) – Built interpersonal, teamwork, and communication skills valuable in classroom settings.