Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Carson

Unionville,MI

Summary

Empathetic worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for those being cared for. Offers enhanced care with flexible learning approach for individuals. Experience in several settings providing guidance and encouragement through physical and emotional support. Committed to providing quality services in stressful, fast-paced environments. Proficient communicator and detail-oriented.

Overview

6
6
years of professional experience

Work History

Care Specialist

Bay View Gardens
07.2023 - Current
  • Monitored resident care goals and developed improvements.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Prepared reports for workload and performed quality assurance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Answered incoming calls, scheduled appointments and filed medical records.

Restaurant Co-Manager

Village Pizzeria
01.2018 - 08.2023
  • Carefully interviewed, selected, trained, and supervised staff.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Led and directed team members on effective methods, operations, and procedures.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Oversaw food preparation and monitored safety protocols.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Home Health Care Aide

Private Residence
01.2021 - 09.2021
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Provided transportation and appointments management.
  • Administered medication as directed by physician.

Tutor

Self-employeed
08.2020 - 06.2021
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
  • Provided homework assistance using specific curriculum and materials.
  • Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
  • Supported students with helpful study habits and exam strategies.
  • Developed student confidence through positive reinforcement strategies.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
  • Used personalized learning plans to guide students to deeper understanding of course material and learning styles.
  • Used flashcards and other techniques to test and improve memory through practiced information retrieval.

Server

Medallion Village
08.2018 - 12.2018
  • Served food and beverages promptly with focused attention to resident needs.
  • Cultivated warm relationships with residents and staff.
  • Maintained clean and organized dining areas to uphold dining area hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Elementary Education

Delta College
Bay City, MI

EMT-B License -

Sanilac Medical Services
Bad Axe, Mi
2020

High School Diploma -

Unionville-Sebewaing High School
Sebewaing, MI
06.2019

Skills

  • Data Entry Expertise
  • Active Listening Skills
  • Behavioral Management
  • Documentation
  • ADL Assistance
  • HIPAA Compliance
  • Patient Companionship
  • Adaptable
  • Skills Development
  • Learning Techniques
  • Student Evaluation
  • Customer Engagement

Timeline

Care Specialist

Bay View Gardens
07.2023 - Current

Home Health Care Aide

Private Residence
01.2021 - 09.2021

Tutor

Self-employeed
08.2020 - 06.2021

Server

Medallion Village
08.2018 - 12.2018

Restaurant Co-Manager

Village Pizzeria
01.2018 - 08.2023

Elementary Education

Delta College

EMT-B License -

Sanilac Medical Services

High School Diploma -

Unionville-Sebewaing High School

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Olivia Carson