Sharita Becton
Memphis,TN
Summary
Proven professional with a track record of enhancing customer satisfaction at Regional One Health Medical Center, adept in financial accuracy and traffic management. Excelled in team collaboration and inventory management at Sam's Club, showcasing strong work ethic and customer service excellence. Skilled in multitasking and employee training, significantly improving service quality and operational efficiency.
Overview
6
6
years of professional experience
Work History
Valet/Cashier
Regional One Health Medical Center
09.2022 - Current
- Addressed navigation questions and provided directions to help guests reach destinations quickly.
- Enhanced customer satisfaction by efficiently processing cash transactions and maintaining accurate financial records.
- Maintained efficient entrances and exits to manage traffic flow and reduce back-ups.
- Performed daily reconciliation of cash drawer, identifying discrepancies and rectifying any issues promptly.
- Parked customer vehicle in secure lot area to minimize theft and damage.
Stocker/Picker
Sam's Club
03.2020 - 07.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
Server
Hopdoddy Burger Bar
04.2018 - 05.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
High School Diploma -
Sheffield High School
Memphis, TN05.2013
Skills
- Strong Work Ethic
- Patience and Empathy
- Team player attitude
- Reliability and punctuality
- Customer Service
- Customer service excellence
- Employee Training
Timeline
Valet/Cashier
Regional One Health Medical Center
09.2022 - Current
Stocker/Picker
Sam's Club
03.2020 - 07.2022
Server
Hopdoddy Burger Bar
04.2018 - 05.2020
High School Diploma -
Sheffield High School
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