Sharita Outlaw
Henrico,VA
Summary
Dedicated Mental Health Registered Nurse supervising at-risk patients and assessing outcomes of interventions to eliminate suicide risk. Maintained nonjudgmental and supportive stance in relating to patient and family concerns. Knowledge of state laws, including civil commitments, patient rights, seclusion and advance directives for mental health treatment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Registered Nurse Case Manager
Veterans Affairs Medical Center
Richmond, Virginia
05.2024 - Current
- Implemented interventions based on evidence-based practice guidelines while working collaboratively with interdisciplinary teams.
- Developed relationships with patients to ensure they received the highest quality of care.
- Created detailed documentation of patient health history including lab results, treatments and medications prescribed.
- Participated in team meetings to discuss treatment options for complex cases.
- Assessed, planned, implemented and evaluated individualized nursing care plans for each patient.
- Acted as an advocate for patient rights during hospital stays or other clinical encounters.
- Managed caseloads involving multiple chronic illnesses across various settings such as hospitals, long-term care facilities or private homes.
- Maintained accurate records of all patient interactions according to established protocols.
- Promoted continuity of care by advocating for patients within the healthcare system.
- Conducted home visits to assess the physical and mental condition of assigned patients.
- Provided direct patient care and management of acute medical issues in a timely manner.
- Arranged placement of admissions and transfers in accordance with clinical standards and guidelines.
- Secured insurance authorizations to rehabilitation facilities and long-term care placement.
RNCA (Charge RN)
Eastern State Hospital
Williamsburg, VA
02.2024 - 07.2024
- Assessed patient health and developed individualized care plans accordingly.
- Educated patients on health maintenance, disease prevention, and treatment options.
- Developed and implemented individualized treatment plans for clients with mental health issues.
- Provided crisis intervention services to individuals in need of immediate assistance.
- Collaborated with medical professionals to ensure proper medication management for clients.
- Coordinated referrals to other community-based programs such as housing or employment services.
- Organized educational workshops on topics related to substance abuse prevention or mental health awareness.
- Compiled relevant clinical data into reports for review by supervisors or administrators.
- Provided guidance and counseling to individuals struggling with addiction or depression.
- Assessed risk factors associated with suicide attempts or self-harm behaviors among clients.
- Facilitated group therapy sessions to help clients develop social skills and support networks.
- Provided comprehensive nursing care to patients with a variety of mental health issues.
- Performed psychosocial assessments, including histories and physicals.
- Monitored medications for effectiveness and side effects, providing education about medication use to patients and families.
- Developed case management plans based on individual patient needs and eligibility criteria.
- Investigated complaints related to denied claims or treatment plans.
- Attended conferences and training sessions related to utilization review topics such as best practices or new technologies.
- Evaluated clinical documentation for accuracy and completeness in order to make decisions about coverage determinations.
- Generated reports related to utilization management activities such as length of stay trends, denials rates.
Registered Nurse, Behavioral Health
Bon Secours
Richmond, VA
07.2023 - Current
- Provided direct patient care, including assessment and evaluation of physical, mental and behavioral health.
- Assessed patients for risk of suicide or self-harm and implemented safety protocols as necessary.
- Monitored medications to ensure proper dosage levels and effectiveness.
- Conducted group therapy sessions to help patients develop coping mechanisms and social skills.
- Performed crisis intervention when needed to deescalate volatile situations.
- Attended multidisciplinary team meetings to discuss complex cases and collaborate on treatment plans.
- Participated in continuing education courses to stay up-to-date on current trends in the field of Behavioral Health Nursing.
- Educated patients and families about diagnosis, treatments options and potential side effects associated with medications prescribed by physicians.
RNCA (Charge RN)
Central State Hospital
Petersburg, VA
12.2022 - 11.2023
- Collaborated with physicians and nursing staff to deliver quality care.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care.
- Trained other nurses on patient care and daily tasks, supporting growth and professional development.
- Administered injections, medications and wound care according to needs.
- Oversaw delivery of high-quality, cost-effective care with focus on patient safety, comfort and dignity.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Observed nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Directed unit staff and promoted quality care for diverse patients.
- Distributed assignments to RNs, LPNs and resident advisors, guided work and delivered training to promote proper care standards for patients.
- Reviewed staffing patterns and census of nursing units, meeting staffing needs and budgetary controls.
- Created safe and supportive therapeutic milieu to promote recovery.
- Implemented evidence-based and best practice problem-solving interventions to establish protective measures for suicide prevention and self-harm.
- Collaborated with providers to obtain required clinical information, supporting prior authorization determinations and individual inquiries.
- Determined medical necessity and cost-effectiveness of services through utilization review processes.
- Reviewed patient admissions to determine medical necessity as directed by MOD criteria.
- Contacted insurance carriers to obtain authorizations for services delivered to patients.
- Worked with insurance companies and patients to determine best courses of action.
- Conducted complex research, review and analysis of medical records, treatment plans and claim information.
- Adhered to infection control procedures to facilitate safe, clean patient environment.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Advocated for patients by supporting and respecting basic rights, values and beliefs.
- Updated charts throughout shifts with current, accurate information to maintain strict recordkeeping standards.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Oversaw patient admission and discharge processes to coordinate related paperwork.
- Created, implemented and evaluated patient care plans with medical team.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
- Conducted intake assessments with patients and relatives to gather case history.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Provided training sessions for clients on proper coding techniques used in medical billing procedures.
- Conducted comprehensive assessments of clients to identify service needs and develop individualized case plans.
- Developed and monitored treatment plans, coordinated services with other providers, and provided crisis intervention.
- Provided counseling and advocacy for clients in order to assist them in meeting their goals.
- Maintained case notes, records, and documentation according to agency policies and procedures.
- Collaborated with community partners such as hospitals, schools, social service agencies, probation departments., to coordinate appropriate services for clients.
Mental Health Registered Nurse
Richmond Community Hospital
Richmond, VA
08.2022 - 12.2022
- Developed collaborative safety plan with patient and family to prepare for discharge.
- Created safe and supportive therapeutic milieu to promote recovery.
- Administered medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
Direct Support Professional
Good Neighbor Community Services
Richmond, VA
10.2013 - 05.2022
- Work with individuals who have dual diagnosis
- Administer meds to clients
- Assist clients with community engagement to gain independence
- Assist with intake of new clients
- Use least restrictive methods of de-escalation with clients
- Assist clients with adl'sa
Tester
COVID, Collections Site LLC
Richmond, VA
01.2021 - 02.2021
- Registered patients for covid testing
- Performed needle sticks for rapid results of igM/igG antibodies
- Performed nare nasal swabs on patients
Specimen Collector
Precision Diagnostics
Glen Allen, VA
04.2020 - 10.2020
- Maintaining adherence to lab’s compliance regulations
- Collection of urine, blood, and oral fluid
- Ensuring that there is adequate volume of specimen
- Processing of specimen
- Packaging specimen for shipping
- Ordering and maintaining inventory of supplies
- Great communication with clinic, sales manager, and account manager daily
Certified Medical Assistant
VCU Health System
Richmond, VA
06.2016 - 03.2020
- Triaged patients according to their symptoms
- Completed prior authorizations for procedures and medications
- Cross-trained duties when a Physician were on vacation
- Performed Ekg’s, Event Monitors, and Holter Monitors for patients
- Thoroughly provided patients education
- Proper rooming of patients
- Obtain and record patient's vitals
- Strong venipuncture and phlebotomy skills for patients in the transplant center, Primary Care, and the
- Pain Clinic
- Accurately charted in the EMR System
Specimen Processor
Ameritox Labs
Richmond, VA
08.2013 - 10.2015
- Pulled Electronic Health Information for the sole purpose of processing specimen
- Collection of urine sample and oral swabs for pain management at discretion of the physician
- Processed specimen obtained by the clinic
- Pulled electronic requisitions daily for correct processing
Rehab Technician
VCU Health System
Richmond, VA
12.2013 - 04.2015
- Providing direct and indirect care to patients under the supervision and direction of a Licensed Therapist
- Monitors the patient's response to activities and reports response to the supervising therapist
- Enter charges per discipline
- Assist Recreational Therapist on outings to ensure safety of patients
- Maintain environment of care
- Assist Therapists in brain injury rehab with behaviorally challenged patients
- Order supplies daily
- Performed Phlebotomy Performed vitals
Medical Assistant
Zion Medical
Richmond, VA
12.2005 - 10.2013
- Performed vitals on patient
- Prepared lab specimen for designated departments
- Labeled and prepared specimen received for testing
- Documented effectively in patient's charts
- Handled centrifuge daily
- Took orders off of charts for blood draws
- Performed phlebotomy on 30-35 patients daily
- Adhered to all safety and quality control procedures when performing blood draws
Collection Technician
Aegis Sciences Corporation
Glen Allen, VA
10.2012 - 07.2013
- Collected urine specimen, blood cultures, and oral fluid samples at a client site for conducting testing for the presence of prescribed, unprescribed medications, as well as illicit drugs Communicated between client, collection tech coordinators, and Aegis Management
- Ensured the integrity of each chain of custody and sample
- Kept records to evaluate weekly hours/samples collected
- Support ASM/RSM in his or her marketing objectives with regard to sample collection
- Maintained an excellent working knowledge of Aegis PainComp testing
- Followed the standard operating procedures for sample collection
- Ordered supplies and managed budget as required
Medical Assistant
Abacus Corporation
Richmond, VA
09.2011 - 09.2012
- Worked with patients to include drawing blood and checking hemoglobin levels
- Worked with maternity patients of all kinds
- Performed glucola tests, upt's, vitals, and fingersticks
- Documented effectively on each patient
- Handled patient care according to all confidential standards and procedures
- Handled centrifuge and sent labs out
- Entered labs in the computer
- Stocked exam rooms
- Ordered lab supplies as needed
- Processed all labs
Residential Specialist
Cumberland Hospital for Children and Adolescents
Richmond, VA
09.2006 - 01.2012
- Worked with residents/patients that were behaviorally challenged with dual diagnosis
- Assisted residents/patients to reach high level independence
- Transported patients to/from appointments
- Assisted with medication management
- Used least restrictive behavior plans for patients/residents
Education
Bachelor’s of Science Degree - Nursing
South University Richmond
Glen Allen, VA06.2022
Certificate - Medical Assisting
Sanford Brown Institute New York
New York, NY06.2004
High School Diploma -
St. Joseph High School
Brooklyn, NY06.2003
Skills
- CMA
- EMR
- Medical Terminology
- Phlebotomy
- ICD 9
- Critical Thinking
- Time Management
- Patient Care
- Vital Signs
- Pain Management
- Recreational Therapy
- Medication Administration
- Monitoring Vital Signs
- Attention to Detail
- Preventive Healthcare
- Patient Care Assessment
- Delegation and Motivation
- Compassionate and Caring
- Care Coordination
Certification
- BLS - 2022-2024
- CPI-2022-2024
Timeline
Registered Nurse Case Manager
Veterans Affairs Medical Center
05.2024 - Current
RNCA (Charge RN)
Eastern State Hospital
02.2024 - 07.2024
Registered Nurse, Behavioral Health
Bon Secours
07.2023 - Current
RNCA (Charge RN)
Central State Hospital
12.2022 - 11.2023
Mental Health Registered Nurse
Richmond Community Hospital
08.2022 - 12.2022
Tester
COVID, Collections Site LLC
01.2021 - 02.2021
Specimen Collector
Precision Diagnostics
04.2020 - 10.2020
Certified Medical Assistant
VCU Health System
06.2016 - 03.2020
Rehab Technician
VCU Health System
12.2013 - 04.2015
Direct Support Professional
Good Neighbor Community Services
10.2013 - 05.2022
Specimen Processor
Ameritox Labs
08.2013 - 10.2015
Collection Technician
Aegis Sciences Corporation
10.2012 - 07.2013
Medical Assistant
Abacus Corporation
09.2011 - 09.2012
Residential Specialist
Cumberland Hospital for Children and Adolescents
09.2006 - 01.2012
Medical Assistant
Zion Medical
12.2005 - 10.2013
Bachelor’s of Science Degree - Nursing
South University Richmond
Certificate - Medical Assisting
Sanford Brown Institute New York
High School Diploma -
St. Joseph High School