SHARITA PEEBLES
Plano
Summary
To obtain a full time position utilizing my skills and knowledge as a CCHT with a company that has room for advancement.
Overview
24
24
years of professional experience
Work History
Patient Care Technician - CCHT
ESTRELLA MOUNTAIN DIALYSIS
Avondale
07.2013 - 11.2024
- Assist patients with dialysis treatment, patients vitals and make sure they are not having any reaction to their dialysis treatment
- Educate patients on their lab results to help them improve if needed
- Cannulate patients using their AVF/AVG or catheter
- Access Manager for 84 patients
- Billing and secretary duties as needed
- Billing using QMS
- Assisted in resolving claim issues related to billing and reimbursement inquiries.
- Identified discrepancies in patient's insurance coverage or benefits, ensuring accuracy of data entered into system.
- Performed daily audits of submitted claims to ensure compliance with industry standards and regulations.
- Analyzed complex health plan contracts to determine benefit coverage levels for services rendered.
- Researched third party payer guidelines related to prior authorizations, coding and billing processes.
- Processed manual claims when necessary due to incorrect or incomplete information from providers or patients.
- Evaluated policies and procedures related to Insurance Verification activities.
- Updated patient and insurance data and input changes into company computer system.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Contacted patients to confirm demographic information and communicate financial responsibilities.
Appointment Scheduling Specialist
Texas Health Heart and Vascular
Plano
12.2024 - Current
- Schedules all inpatient and outpatient surgery and medical procedures, tests and studies by the physician.
- Responsible for answering phone calls and scheduling patient appointments.
- Conduct patient pre-certification and referrals to ensure coverage for appointments and medical care.
- Schedule tests, procedures, and referral appointments.
- Communicate with patients regarding appointments and instructions for procedures and tests.
- Collect patients’ fees such as co-pays, outstanding patient balances and deductible/co-insurance.
- Collect insurance verification information and patient personal data.
- Demonstrates positive professional customer service in all patients, staff, and visitor contacts.
HHD TECH/Medical Biller HHD Claims
Fresenius Medical Care NA
Scottsdale
06.2023 - 05.2024
- Replaced defective components or parts as needed.
- Performed patient assessments prior to dialysis treatments, including vital signs and weight checks.
- Maintained accurate records of patients' medical history and treatment plans in accordance with HIPAA regulations.
- Instructed patients on proper diet, medications, and other lifestyle modifications related to their renal failure.
- Evaluated access sites for infection or other complications prior to initiating treatment.
- Provided education about kidney disease management techniques to both patients and family members.
- Teach dialysis patients Home Hemodialysis under the instruction of RN
- Visits patient home and assist with Nxstage machine maintenance
- Consistent communication with home dialysis patient about their treatments and care
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
- Maintained accurate documentation on all pre-authorization requests, denials and appeals.
- Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.
- Collaborated with internal staff members such as Billing Specialists, Medical Coders., to resolve any discrepancies in patient's insurance information.
CWOW Go Live Lead
DaVita
Avondale
07.2022 - 08.2023
- Accountable for the successful first week of CWOW go-live in the facilities for which they are assigned. This will involve coordinating, driving and providing direct oversight of the implementation of CWOW as an application subject matter expert from pre-go live to post go live check out and includes live hands on application support.
- Responsible for ensuring all facility teammates are competent and confident in CWOW by the end of the first week of deployment, and know how to access additional resources moving forward, as necessary.
- React and respond to facility and teammate training, technical and process needs, and exercise independent decision making to problem solve on the spot or determine the necessary course of escalation
- Develop strong relationships across lanes such as IT, operations, clinical and learning and development to ensure the coordination of support. This may include regional and facility leadership, patient care teams and physicians.
- Collect and report key project outcomes to central IT deployment team, and provide recommendation on continuous improvement opportunities.
- Developed and implemented Go-Live strategies for multiple healthcare organizations.
Patient Care Technician - CCHT
U.S RENAL CARE
Avondale
09.2016 - 05.2022
- Assist patients with dialysis treatment, patients vitals and make sure they are not having any reaction to their dialysis treatment.Educate patients on their lab results and fluid intake
- Cannulate patients using their AVF/AVG or catheter.
Dialysis Technician
Gila River Dialysis
Sacaton
05.2013 - 10.2015
- GILA RIVER (per-diem, Assist patients with dialysis treatment, Monitor patients vitals and make sure they are not having any reaction to their dialysis treatment
- Educate patients on their lab results to help them improve if needed
- Phlebotomy duties
Alteria Health Care
09.2011 - 03.2014
- Assist elderly with daily living duties (bathing, eating, medication etc.)pass meds to 70-80 residents
- Helping patients with physical therapy
- Taking patients to and from doctor's appointments.
Patient Care Technician - CCHT
Fresenius Medical Care
Avondale
05.2005 - 07.2013
- Assist patients with dialysis treatment, patients vitals and make sure they are not having any reaction to their dialysis treatment
- Educate patients on their lab results to help them improve if needed
- Phlebotomy duties, Prepare labs
- Prepare 2k and 3k baths and bicarb for patients treatment
- Expert Canulator
- Organize patient schedules.
MEDICATION SUPERVISOR
COLONIAL OAKS
09.2002 - 10.2004
- Managed, trained and evaluated the performance of 5-8 employees
- Assist with the new hire interview process
- Make a monthly staff schedule
- Assist residents with daily medication
- Communicate with residents, family and doctors
- Maintain a clean, well organized and customer friendly work environment.
UNIT SECRETARY
SUGARLAND METHODIST HOSPITAL
09.2002 - 10.2004
- Operated multi-phone line system
- Work one on one with doctor's as needed
- Enter doctors orders and notes into a computer database
- Enter nurses notes into the computer database
- Process and draw all labs for patients
- Do wound care and patient care for a 24 bed surgical unit
- Admit and discharge patients
- Some filing duties.
Education
GED -
Waverly East (N-E-C)
Lansing, MI06.2001
CCHT (Certified Clinical Hemodialysis technician) -
Skills
- First Aid/CPR
- Good Work Ethic
- Team Building
- Flexible Schedule
- Training & Development
- Supervision & Leadership
- Organizational Skills
- Claims Processing
- Payment posting
- Invoicing proficiency
- Billing systems and software
- Insurance confirmation
- Patient account management
- Invoice Processing
- Collections
- Insurance Verification
- Medical billing and collections
- Data entry proficiency
- Coding proficiency
- Monthly billing management
- Collection practices
Timeline
Appointment Scheduling Specialist
Texas Health Heart and Vascular
12.2024 - Current
HHD TECH/Medical Biller HHD Claims
Fresenius Medical Care NA
06.2023 - 05.2024
CWOW Go Live Lead
DaVita
07.2022 - 08.2023
Patient Care Technician - CCHT
U.S RENAL CARE
09.2016 - 05.2022
Patient Care Technician - CCHT
ESTRELLA MOUNTAIN DIALYSIS
07.2013 - 11.2024
Dialysis Technician
Gila River Dialysis
05.2013 - 10.2015
Alteria Health Care
09.2011 - 03.2014
Patient Care Technician - CCHT
Fresenius Medical Care
05.2005 - 07.2013
MEDICATION SUPERVISOR
COLONIAL OAKS
09.2002 - 10.2004
UNIT SECRETARY
SUGARLAND METHODIST HOSPITAL
09.2002 - 10.2004
CCHT (Certified Clinical Hemodialysis technician) -
GED -
Waverly East (N-E-C)