Detail-oriented automotive professional skilled in vehicle detailing and customer relationship management. Proven ability to collaborate with teams to uphold safety and quality standards, enhancing overall customer satisfaction.
Overview
8
8
years of professional experience
Work History
Automotive Detailer
Enterprise Car Sales
Lehigh acres
06.2023 - 08.2025
Cleaned and polished vehicles to enhance appearance and customer satisfaction.
Inspected vehicles for damage and reported findings to management.
Managed inventory of cleaning supplies and tools for efficient operations.
Collaborated with team members to maintain a safe and organized workspace.
Washed wide range of vehicles each day.
Inspected finished products to ensure they meet customer satisfaction standards.
Cleaned cars both externally and internally by hand or with use of automated equipment.
Inspected vehicles thoroughly before and after detailing to ensure quality of work.
Security Officer
Allied Universal Security Services
Miami
03.2021 - 02.2022
Monitored premises to ensure safety and security for all personnel.
Responded promptly to alarms and incidents, coordinating with emergency services.
Collaborated with law enforcement during investigations and inquiries as needed.
Communicated effectively with team members to enhance situational awareness on site.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Secured personnel and premises by inspecting buildings and patrolling property.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Addressed problems quickly and reported clear information while working under minimal supervision.
Painter
Florida Painters
Lehigh acres
04.2019 - 09.2020
Prepared surfaces by cleaning, sanding, and priming for paint application.
Collaborated with team members to ensure efficient workflow and project completion.
Maintained tools and equipment in proper working condition for safe operations.
Conducted touch-ups and repairs on previously painted surfaces as needed.
Applied paint with brushes, rollers, spray guns, or other equipment.
Cleaned up job sites after completion of projects.
Sales Associate
Walmart
Lehigh acres
01.2018 - 02.2019
Assisted customers with product inquiries and selections.
Maintained organized and stocked merchandise displays on the sales floor.
Processed customer transactions efficiently at the point of sale.
Resolved customer complaints and provided effective solutions promptly.
Helped customers find specific products, answered questions, and offered product advice.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Built and maintained relationships with peers and upper management to drive team success.
Customer Service Representative
Alta Resources
Lehigh Acres
01.2018 - 07.2018
Resolved customer complaints using effective problem-solving techniques and communication skills.
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Maintained detailed records of customer interactions, transactions and comments for future reference.