Shariykah Fraser
Chicago,IL
Summary
Dynamic leader with a strong background in guiding teams, managing complex projects, and driving strategic objectives to fruition. Expertise in developing streamlined processes that uphold high standards while aligning team efforts with organizational goals. Recognized for a collaborative approach and unwavering commitment to excellence, consistently exceeding targets in fast-paced environments. Combines strategic insight with practical experience to deliver impactful solutions that enhance overall organizational performance.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
MUSC
02.2025 - 08.2026
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient areas to ensure a safe environment.
- Documented patient information accurately in electronic health records for continuity of care.
- Communicated effectively with patients and families to address concerns and provide updates on care plans.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Clerk Processor
Google
09.2024 - 11.2025
- Provide quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintain filing system and organize customer documents for easy retrieval of information.
- Check documentation for accuracy and validity on updated systems.
- Generate, post and attach information to claim files.
- Review outstanding requests and redirect workloads to complete projects on time.
Package Handler PT
Fedex Grounds
10.2023 - 02.2025
- Utilized tracking software to accurately track and move packages to destination.
- Used hand-held scanners and physical logs to accurately track item movements.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Proved successful working within tight deadlines and a fast-paced environment.
- Followed safety regulations to maintain safe work environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
General Manager
The Spinx Company, Inc
03.2018 - 09.2023
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Increased productivity by training staff on management principles, industry standards, company procedures, and technology systems.
- Managed budget implementations, employee reviews, training and schedules.
- Developed and implemented strategies to increase sales and profitability.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions.
- Monitored daily cash discrepancies and inventory shrinkage.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
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Medgar Evers College
Brooklyn, NYSkills
- Microsoft Office
- Project Management
- Marketing Strategies
- Inventory Control
- Recruiting and hiring
- Employee development
- Operational improvements
Timeline
Patient Care Technician
MUSC
02.2025 - 08.2026
Clerk Processor
Google
09.2024 - 11.2025
Package Handler PT
Fedex Grounds
10.2023 - 02.2025
General Manager
The Spinx Company, Inc
03.2018 - 09.2023
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Medgar Evers College