Sharkina Weems
Mobile,Alabama
Summary
Results-driven insurance adjuster with extensive experience in property and casualty claims. Proven ability to assess damages, investigate claims, negotiate settlements, and provide exceptional customer service. Strong knowledge of insurance policies, regulations, and industry best practices. Committed to accuracy, efficiency, and client satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Insurance Adjuster
Wardlaw Claim (Hippo Insurance)
03.2023 - 09.2023
- Examined claims forms and other records to determine insurance coverage.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Analyzed information gathered by investigations to report findings and recommendations.
- Evaluated insurance policies and analyzed damages to determine coverage.
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
- Substantiated legitimate claims and denied unjustified claims.
- Maintained suspicious claims database and prepared reports for supervisors.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Researched claims and incident information to deliver solutions and resolve problems.
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Assisted homeowners by coordinating vendor services, emergency repair, cleaning and contractors.
Catastrophe Insurance Adjuster
CNC Catastrophe & National Claims
10.2022 - 12.2022
- Evaluated insurance policies and analyzed damages to determine coverage.
- Prepared summaries of damage, payments, and policy coverage.
- Established relationships with clients and insurance companies to foster timely claims resolution.
- Answered customer questions regarding deductibles.
- Researched and analyzed policy contracts to verify proper payment of claims.
- Documented all investigation activity and presented reports to management.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Followed up with insured individuals regarding premium and deductibles payments.
- Visited customer locations to evaluate damage and provided cost estimates for remediation.
- Assisted homeowners by coordinating vendor services, emergency repair, cleaning and contractors.
- Maintained contact with claimants and attorneys to determine treatment status.
- Investigated and assessed damage to property and reviewed property damage estimates.
- Resolved complex, severe exposure claims using high service oriented file handling.
- Researched claims and incident information to deliver solutions and resolve problems.
Education
Associate of Science - Computer And Information Systems Security(current)
Bishop State Community College
Mobile, ALHigh School Diploma -
Mattie T Blount High School
Eight Mile, ALVocational -
Virginia College - Birmingham
Birmingham, AL09.2010
Skills
- Reserves Recommendations
- Professionalism
- Technical Knowledge
- Decision Making
- Customer Service
- Multitasking Abilities
- Problem Solving
- Claims Investigation
- Insurance Policy Coverage Knowledge
- Casualty and Property Loss
- Computer Proficiency
- Settlement Negotiations
- Accredited Claims Adjuster
Certification
- [Area of expertise] License - Al, TX, FL,LA,MS, KY, NM,IN,MI,MN,SC,NC, NV
- [Area of certification] Training -State Farm Auto , State Farm Property , State Farm Estimatic , and California Claims fraud prevention, Fraud Training & SIU
Timeline
Insurance Adjuster
Wardlaw Claim (Hippo Insurance)
03.2023 - 09.2023
Catastrophe Insurance Adjuster
CNC Catastrophe & National Claims
10.2022 - 12.2022
Associate of Science - Computer And Information Systems Security(current)
Bishop State Community College
High School Diploma -
Mattie T Blount High School
Vocational -
Virginia College - Birmingham
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