Walter R Edwards II
Rossville,GA
Summary
Insurance Adjuster skilled in investigating and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent negotiation skills to facilitate settlements. Excellent communication skills demonstrated through 14 years of experience interviewing specialists, witnesses and claimants to compile information.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Insurance Adjuster
Self Employed
06.2012 - Current
- Daily property claims for multiple carriers and IA Firms
- State Farm residential and condo property claims
- State Farm deployment auto call center
- USAA residential property claims
- All State Residential and Commercial Property outside adjuster
- Encompass Property outside adjuster
- Florida Citizens Desk Property Adjuster
- Catastrophe Property Claims Field and Desk Adjuster
- Back up sewer and drain
- Remote Desk Adjuster Residential and Large Loss
Property Desk Adjuster
Farmer's Insurance
05.2024 - 10.2024
- Process Property damage claims submitted from field adjusters for multiple states
- Contact insured to explain benefits and exclusions on policies
- All State Residential and Commercial Property adjuster
- Negotiate with contractors on work needed and dollar amounts submitted
- Catastrophe and large loss Remote Property Claims Desk Adjuster
- Worked with insured and public adjusters on denials and approvals for claims loss
Property Desk Adjuster
Mercury Insurance
03.2021 - 06.2023
- Process Property damage claims submitted from field adjusters for multiple states
- Contact insured to explain benefits and exclusions on policies
- All State Residential and Commercial Property adjuster
- Negotiate with contractors on work needed and dollar amounts submitted
- Catastrophe and large loss Remote Property Claims Desk Adjuster
- Worked with insured and public adjusters on denials and approvals for claims loss
Commercial Truck Driver
United States Armored Carrier
11.2007 - 01.2011
- Scheduled and transported commercial products for distribution
- Uphold DOT regulations and company policies
- Coordinated with shippers and receivers on the loading and unloading of goods
- Uphold all security clearance mandates
- Collaborated with Product Development Dept to develop new sales leads
- Liaison between customer and bank regarding financing
- Answered an average of forty customer calls per day through call center queue
- Senior Representative within Internet Department
- Worked with brokers to locate and deliver products in transition from warehouse to designated distribution point
Education
Associates degree - Accounting and Business Management
Louisiana Business College
Monroe, LACommercial Truck Driving - Drafting/ Autocad
Delta Ouachita Vocational School
West Monroe, LASkills
- Xactimate 28, Online, and X1
- Symbility Experience
- Claims investigation and reporting
- Large Loss Property Claims
- Desk Adjusting
- Proficient with Windows
- Experience with Recorded Statements
- Appraisals
- Damage Assessment
- Reserves Recommendations
- Insurance policy coverage knowledge
- Quality Control
- Highly motivated
- Policy Interpretation
- Technical knowledge
- Advanced oral and written communication skills
Certification
- USAA Certification
- State Farm for Property and Auto
- Florida Citizens
- California Fair Practices Certified
- FEMA Flood Certification
Training
- Basic Auto Damage Adjusting
- Advanced Property Adjusting
- Xactmate
- Flood Adjusting
- Policy Coverage Analysis
Licensedadjuster - Npn
16708924
Timeline
Property Desk Adjuster
Farmer's Insurance
05.2024 - 10.2024
Property Desk Adjuster
Mercury Insurance
03.2021 - 06.2023
Insurance Adjuster
Self Employed
06.2012 - Current
Commercial Truck Driver
United States Armored Carrier
11.2007 - 01.2011
Commercial Truck Driving - Drafting/ Autocad
Delta Ouachita Vocational School
Associates degree - Accounting and Business Management
Louisiana Business College
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