Summary
Overview
Work History
Education
Skills
Outdoor activities, Hiking, golfing, fishing
Timeline
Generic

Sharlee Clark

Salt Lake City ,Utah

Summary

Adept Senior Workers' Compensation Adjuster with a proven track record at Intermountain Health, showcasing expertise in case evaluation and settlement negotiation. Demonstrates exceptional professional ethics and regulatory knowledge, ensuring over 90% of claims receive accurate coverage determinations. Excels in delivering outstanding customer service, emphasizing achievements in policyholder satisfaction and efficiency in claims processing. Detail-oriented Examiner with 28 years of experience. Strong command of conflict resolution and negotiation combined with excellent reporting and research skills. Thorough understanding of claims process and workers 'compensation laws and regulations.

Overview

29
29
years of professional experience

Work History

Senior Workers' Compensation Adjuster

Intermountain Healthcare
07.1996 - Current
  • Examined claims forms and other records to determine insurance coverage.
  • Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
  • Successfully managing 100 + claims and working with other departments to get the best resolutions for out injured workers.

Collections Agent

Prime Option Mastercard
06.1995 - 06.1996
  • Negotiated to collect balance in full.
  • Achieved successful debt collection results by utilizing negotiation skills and developing customized payment plans.
  • Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.

Education

High School Diploma -

Jordan High School
Sandy, UT
06.1992

Skills

Case Evaluation

Professional ethics

Settlement Negotiation

Regulatory knowledge

Outdoor activities, Hiking, golfing, fishing

I love to be outdoors and to be active, golfing is a favorite activity of mine, also hiking and walking in the fresh air. 

Timeline

Senior Workers' Compensation Adjuster

Intermountain Healthcare
07.1996 - Current

Collections Agent

Prime Option Mastercard
06.1995 - 06.1996

High School Diploma -

Jordan High School

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Sharlee Clark