SHARLENE FUNCHESS
SUNRISE,FL
Summary
Dedicated professional with over 20 years of experience in Higher Education with an emphasis on exceptional service. Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Cybersecurity Administrator
Broward College
04.2024 - Current
- Creates and maintains security accounts for faculty, staff, and students in Workday and Student Information System (SIS)
- Reviews organizational changes to align with security roles
- Process security access for faculty and staff in various platforms including Workday, SIS system, and Salesforce
- Monitors new functionalities and software release changes to align with security policies
- Creates test documents for upgrades and system modifications.
Business Process Architect
Broward College
04.2022 - 04.2023
- Provides technical expertise to functional areas in supporting business process architecture by utilizing the Workday business process framework
- Identifies opportunities to evaluate and monitor process improvements
- Identifies opportunities to evaluate business process improvements
- Assists with implementations and solutions in conjunction with other cross-functional areas
- Collaborates with Subject Matter Experts (SMEs) and third-party clients on Workday projects
- Assists with quality assurance, validation, and testing of process changes
- Creates and edits custom reports as needed for operational needs.
Analyst
Broward College
09.2020 - 04.2022
- Assisted the Director with data needs to support the overall grant administration, including data collection, analyses, and reporting
- Reviewed, validated, and revised data entries across all data systems to ensure accuracy and efficiency
- Conducted qualitative research for the Teacher Quality Partnership (TQP) grant and the Teacher Education Pathway
- Compiled tracking of data for prospective students, applicants, enrolled students, and completers
- Created queries to display interactive dashboard data and reports to assist with departmental decisions
- Assisted with enrollment and retention data initiatives to support the Education Pathway and the TQP grant
- Collaborated with Broward County Public School in analyzing data on teacher mentorship and job placement.
Information Analyst
Broward College
04.2018 - 09.2020
- Managed the daily import, export, and validation of data files between the college and the U.S
- Department of Education (USDOE), Florida Department of Education (FLDOE) and the National Student Loan Data System (NSLDS)
- Served as Student Financial Services’ (SFS) lead contact for overseeing security access in Financier and CID for staff, troubleshooting and resolving technical malfunctions with internal software systems
- Assisted with proposed security access for Financial Aid staff in transitioning to Workday
- Performed security audits to identify potential compliance-related issues
- Conducted internal research and data collection to facilitate planning and decision-making
- Submitted internal jobs to help with the overall administration of aid
- Created workflows to facilitate automation of business processes
- Created, updated, and maintained ad-hoc queries to support data requests from internal and external stakeholders
- Organized and facilitated software testing, implementation, and enhancements in consideration of USDOE and FLDOE regulations, as well as institutional policies.
Compliance Analyst
Broward College
01.2011 - 04.2018
- Analyzed current and proposed regulations established by the USDOE and FLDOE to determine the impact on financial aid programs and to ensure internal compliance
- Utilized survey instruments to create and analyze survey data in determining annual student budget figures for financial aid packaging
- Collaborated with the USDOE and SFS leadership to determine institutional verification criteria as required by the Quality Assurance Program (QAP)
- Compiled, analyzed, and submitted required internal, state, and federal reports
- Partnered with SFS leadership and operations staff to evaluate system specifications and project implementations
- Created and maintained SFS’ policy and procedure manual.
Assistant Director of Scholarships
Broward College
07.2007 - 01.2011
- Assisted with establishing policies and procedures that conform with the awarding of funds based on defined criteria, security access, and regulations
- Provided direction and leadership to members of the scholarship team in the overall management and awarding of scholarships to eligible students
- Analyzed student datasets to foster equity in annual awarding
- Collaborated with internal and external stakeholders to promote awareness of scholarship opportunities by effectively leading presentations in high schools and the community
- Oversaw the fund management and reconciliation of the Broward College Foundation’s annual and endowed scholarship funding, as well as institutional funds to ensure full expenditure and compliance
- Assisted with state reporting requirements in itemizing scholarship awards, categories of awards, and demographic information of scholarship recipients
- Served on college-related student committees.
Financial Aid Advisor
Broward College
08.2000 - 07.2007
- Provided financial aid advising and literacy awareness to students from initial eligibility to maintaining eligibility
- Assisted students in the completion of the financial aid application annually
- Aided students with in-take of all financial aid requested documents
- Responded to inquiries by phone, in person, and via live chat to resolve student issues
- Processed verification data, Satisfactory Academic Progress (SAP) appeals, requests for Dependency Overrides, and Professional Judgements.
Education
Master of Science, Library & Information Studies -
Florida State University
Tallahassee, FL12.2007
Bachelor of Arts, Political Science -
Saint Thomas University
Miami, FL05.2000
Skills
- Workday
- Microsoft Office (Word, Excel, PowerPoint, Outlook, PowerBI)
- SQL Server Management Studio
- SAS Enterprise Guide
- College Integrated Database (CID)
- Attention to Detail
- Administrative Support
- MS Office
- Decision-Making
- Team Building and Leadership
- Data Confidentiality
- Team Collaboration
- Work Planning and Prioritization
- Deadline Adherence
- Resourceful and Analytical
Certification
- [AI Training - April 2024
Timeline
Cybersecurity Administrator
Broward College
04.2024 - Current
Business Process Architect
Broward College
04.2022 - 04.2023
Analyst
Broward College
09.2020 - 04.2022
Information Analyst
Broward College
04.2018 - 09.2020
Compliance Analyst
Broward College
01.2011 - 04.2018
Assistant Director of Scholarships
Broward College
07.2007 - 01.2011
Financial Aid Advisor
Broward College
08.2000 - 07.2007
Master of Science, Library & Information Studies -
Florida State University
Bachelor of Arts, Political Science -
Saint Thomas University