Summary
Overview
Work History
Education
Skills
Timeline
Generic
Sharlene Smiley

Sharlene Smiley

Summary

Currently working as Discharge Coordinator and ALTCS Specialist in the case management department and have graduated with my Non Clinical Healthcare Management degree looking for an opportunity to use my degree and 10 year assisted nursing experience to help patients and coworkers by identifying and quickly closing any knowledge gaps to offer value to my employer and team.

Overview

17
17
years of professional experience

Work History

ALTCS Specialist /Discharge Coordinator/ Case Manager

Haven Health Sky Harbor
02.2022 - Current

ALTCS/AHCCCS Specialist

Applying for Arizona Long Term Care Services and AHCCCS for patients that qualify financial and medically.

Conducting financial and medical interviews and informing IDT team and patients and patient's family member's.

Ensuring that proper documentation has been submitted by the deadline.


Discharge Coordinator

Planning and developing discharge plans that is specific needs for patients to ensure a safe transition from skilled nursing to home or another care facility.

Avoiding any delayed transfers for patients and their care.

Communicating with patients and their family members as well as IDT team on any barriers and inpatient services to have an effective discharge from skilled nursing facility.

Supporting patients with care packages , compile discharge packet, accommodation with referrals for patients with home health, hospice, DME, transportation, and placement, securing signed scripts for medications including narcotics, and coordinate teaching for patients.


Case Manager

Obtaining authorizations for skilled and acute patients, coordinate with patients , IDT team and DC planner, advocate for patients on appeals, update all insurances with patient care and progress from medical to therapy.

Lead weekly skilled nursing review to ensure patients are obtaining skilled need goals to ensure safe discharge.





Restorative Nursing Assistant

Allegiant of Phoenix
04.2020 - 02.2022
  • Increased effectiveness of restorative strategies with use of special instruments, devices, and equipment
  • Promoted patient dignity and self-sufficiency by encouraging independence through exercise and social interaction
  • Helped patients move safely with skilled mobility support
  • Taking patients vitals for the nurses.

Certified Nursing Assistant

Desert Terrace Healthcare
12.2010 - 05.2020
  • Improved patient quality of life by assisting with daily living activities
  • Protected patients by monitoring conditions and promptly reporting problems to RNs
  • Kept patients clean, dry, and properly cared for under direction of registered nurses
  • Taking vitals for nurses.

Dietary Aide

Shadow Mountain Healthcare
04.2007 - 11.2010
  • Maintained familiarity with menu offerings, key ingredients, and preparation methods
  • Assisted with serving or delivering meals to support high-volume meal periods
  • Prepared food according to dietary guidelines, noting food sensitivities and allergens.

Education

Bachelor of Arts - Non-Clinical Healthcare Management

Ottawa University
Surprise, AZ
05.2024

Associate of Arts -

Phoenix College
Phoenix, AZ
05.2020

Certified Nursing Assistant -

Arizona Medical Training Institute
Mesa, AZ
09.2010

High School Diploma -

Hopi High School
Keams Canyon, AZ
05.2005

Skills

  • Symptom documentation
  • Patient care
  • Vital signs monitoring
  • Cultural awareness
  • Multitasking
  • Task prioritization
  • Documentation Management
  • Customer Relations
  • Time Management
  • Team Player
  • Problem Solving
  • Goal Setting
  • Communication
  • Ability to handle sensitive information confidentially
  • Excellent organizational and multitasking skills

Timeline

ALTCS Specialist /Discharge Coordinator/ Case Manager

Haven Health Sky Harbor
02.2022 - Current

Restorative Nursing Assistant

Allegiant of Phoenix
04.2020 - 02.2022

Certified Nursing Assistant

Desert Terrace Healthcare
12.2010 - 05.2020

Dietary Aide

Shadow Mountain Healthcare
04.2007 - 11.2010

Bachelor of Arts - Non-Clinical Healthcare Management

Ottawa University

Associate of Arts -

Phoenix College

Certified Nursing Assistant -

Arizona Medical Training Institute

High School Diploma -

Hopi High School
Sharlene Smiley