Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharlene Spurlock

Fairborn,OH

Summary

Focused and safety-conscious Driver with history of delivering packages for global logistics organizations. Top team member with strong stats and delivery performance. Observant at all times to avoid accidents or incidents. Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work. Experienced delivery driver with 4 years of experience in FedEx. Excellent reputation for resolving problems and improving customer satisfaction. Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities.

Overview

14
14
years of professional experience

Work History

Delivery Driver

Hartman Trucking
Vandalia, OH
11.2018 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Fostered positive working relationships with regular customers.

Server/Manager

Lefty's Eats And Espresso
Fairborn, OH
03.2018 - 09.2018
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Opened and closed restaurant, including all set up/tear down of equipment and POS system.
  • Assisted customers with food selection, inquiries and order customization requests.
  • Cash and credit handling procedures.
  • Checked establishment, service stands and aisle area cleanliness before welcoming guests.
  • Received multiple positive reviews acknowledging dedication to excellent customer service.
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.

Server/Manager on Duty

Williams Eatery
Yellow Springs, OH
02.2008 - 12.2017
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.
  • Completed daily procedure checklist and communicated changes to servers and kitchen staff.
  • Checked establishment, service stands and aisle area cleanliness before welcoming guests.
  • Welcomed and greeted guests before presenting special menu items to clients.
  • Handled money, balanced tills, processed credit card payment batches and prepared bank deposits.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Motivated staff to perform at peak efficiency and quality.
  • Enhanced business productivity by training team members and servers on best practices and protocols.

Education

No Degree - General Studies

Fairborn High School
Fairborn, OH

GED -

Greene County Career Center
Xenia, OH
12.1988

Skills

  • Efficiency and Time Management
  • Vehicle Inspection
  • Vehicle Cleaning and Maintenance
  • Time Management
  • DOT Compliance
  • Valid Driver's License
  • Customer Relationships
  • Ability to Lift 50 Pounds
  • GPS Navigation
  • Dependability and Honesty

Timeline

Delivery Driver

Hartman Trucking
11.2018 - Current

Server/Manager

Lefty's Eats And Espresso
03.2018 - 09.2018

Server/Manager on Duty

Williams Eatery
02.2008 - 12.2017

No Degree - General Studies

Fairborn High School

GED -

Greene County Career Center

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Sharlene Spurlock