Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Sharlene Worthy

Las Vegas,NV

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.

Overview

31
31
years of professional experience

Work History

Sales Associate

M&M Mars
01.2020 - 05.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Bed Bath & Beyond
12.2018 - 05.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Switchboard Operator

William Morris Endeaver
06.1989 - 06.1992
  • Documented messages and forwarded to correct individual.
  • Answered calls on Number ring and engaged customers with friendly, professional demeanor.
  • Connected callers with appropriate professional, department, or business.
  • Created and maintained company phone directory with current extensions and staff information.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified department.
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.
  • Collected and verified telephone numbers, addresses, and proper spelling of names.
  • Operated switchboard and routed incoming calls to appropriate departments.

Education

GED - General Studies

North Hollywood Adult School
North Hollywood, CA

Communications

Balky College
Van Nuys, CA

Skills

Territory Assignments

Timeline

Sales Associate

M&M Mars
01.2020 - 05.2020

Sales Associate

Bed Bath & Beyond
12.2018 - 05.2020

Switchboard Operator

William Morris Endeaver
06.1989 - 06.1992

GED - General Studies

North Hollywood Adult School

Communications

Balky College

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Sharlene Worthy