SHARLIE ARIAS
Ft. Washington,MD
Summary
Aspiring behavior analyst dedicated to enhancing the lives of children with autism and developmental needs. Focus on implementing evidence-based behavioral strategies to foster inclusive learning environments and drive positive outcomes.
Overview
4
4
years of professional experience
Work History
Ramp Agent
Piedmont Airlines
Washington reagan, Dc
03.2026 - Current
- Managed loading and unloading of baggage and cargo, ensuring timely and safe operations.
- Directed aircraft guidance and parking to optimize operational flow and reduce turnaround times.
- Operated motorized equipment to facilitate ground support activities.
- Ensured meticulous below-the-wing servicing of aircraft for optimal functionality.
- Performed essential cabin maintenance tasks for passenger comfort.
- Collaborated with team members to uphold high standards of customer service and improve overall service quality.
Assistant Manager
ColeHaan
Oxon Hill, MD
12.2024 - 02.2026
- Promoted to assistant store manager in October 2025.
- Enhanced customer service and sales performance through targeted training initiatives for team members.
- Contributed to monthly sales goals through strategic upselling and effective product positioning.
- Supported operational management in achieving sales objectives and ensuring service compliance.
- Executed visual merchandising strategies to enhance store aesthetics. to optimize store layout for efficiency and brand integrity.
Supervisor
PUMA
Oxon Hill, MD
09.2023 - 11.2025
- Promoted in August 2024 for exemplary performance and leadership skills.
- Led team operations and visual merchandising to uphold brand standards and improve customer experience.
- Provided exceptional customer service, contributing to increased customer satisfaction and sales performance.
- Managed inventory and organized store layout to enhance operational efficiency and streamline customer interactions.
Senior Brand Ambassador
American Eagle Outfitter
Oxon Hill, MD
06.2022 - 12.2024
- Lead and mentor team members to deliver exceptional customer experiences.
- Represent the brand through excellent service and up-to-date trend knowledge.
- Assisted with visual merchandising displays in retail space. and drove sales through strategic product promotion.
- Granted expanded POS access to override return issues, ensuring smooth and accurate transactions.
- Promoted May 2024 for demonstrating strong performance and effective leadership.
Education
B.A. - Psychology
George Mason University
01-2029
A.A. - Psychology
Prince George's Community College
01-2026
Skills
- Ground Handling Equipment
- Baggage & Cargo Handling
- Aircraft Servicing
- Ground Support Operations
- Time Management
- Multitasking
- Team Coordination
- Problem Solving
- Critical Thinking
- Dependability
- Adaptability
- Communication
- Positive Attitude
Personal Information
Title: PSYCHOLOGY STUDENT
LANGUAGES
English (Fluent), Tagalog (Fluent)
Timeline
Ramp Agent
Piedmont Airlines
03.2026 - Current
Assistant Manager
ColeHaan
12.2024 - 02.2026
Supervisor
PUMA
09.2023 - 11.2025
Senior Brand Ambassador
American Eagle Outfitter
06.2022 - 12.2024
B.A. - Psychology
George Mason University
A.A. - Psychology
Prince George's Community College