Sharlin Aguilar Alonso
Summary
Dynamic and hardworking professional with experience in fast-paced environments like Nara Revolving Sushi Bar, where I built strong customer service skills and became confident in upselling techniques. At Arrowhead Clinic, I handled patient concerns and data entry, using problem-solving skills to keep things running smoothly and improve client satisfaction. I’m highly adaptable, organized, and always focused on making sure everything gets done efficiently while delivering great service.
Overview
2
2
years of professional experience
Work History
Assistant Manager/Server
Nara Revolving Sushi Bar
01.2024 - Current
- Generated repeat business through exceptional customer service.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Receptionist/Registered Chiropractor Assistant
Arrowhead Clinic
06.2023 - 07.2025
- Greeted incoming Patients, Pharmaceutical Representatives, Maintenance staff, and Doctors.
- Answered phone and emails promptly, dealing with lawyers, insurance companies, and patients.
- Follow-up calls and emails with patients and attorneys.
- Resolved patient problems and complaints.
- Did data entry and helped patients with documentation.
- Performed X-rays and therapies.
Education
Bachelor of Science - Project Management
Georgia Southern University
Statesboro, GA07-2028
Skills
- Adaptability
- Customer service
- Problem solving
- Multitasking and organization
- Bilingual- Fluent in English and Spanish
- Time management
- Scheduling
- Technical support
- Documentation and reporting
- Front desk operations
- Up-Selling
- Customer and client relations
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager/Server
Nara Revolving Sushi Bar
01.2024 - Current
Receptionist/Registered Chiropractor Assistant
Arrowhead Clinic
06.2023 - 07.2025
Bachelor of Science - Project Management
Georgia Southern University
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