Sharmaine Ann Serrano
Los Angeles,CA
Summary
Proven Purchasing Manager with a track record of cost reduction and vendor relationship management at Image Source Inc. Dba Bluebird Office Supplies. Skilled in price negotiation and resourcefulness, successfully implemented policies reducing expenses. Expert in distribution and profit analysis, consistently enhancing operational efficiency and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Purchasing Manager
Image Source Inc. Dba Bluebird Office Supplies
02.2019 - Current
- Purchased new products and oversaw inventory stocking and availability.
- Sourced vendors, built relationships, and negotiated prices.
- Implemented policies to reduce cost and eliminate waste.
- Wrote standard operating procedures for department.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
Customer Service Representative
Image Source Inc. Dba Bluebird Office Supplies
08.2016 - Current
- Responded to customer requests for products, services, and company information.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Processed customer service orders promptly to increase customer satisfaction.
- Developed customer service policies and procedures to meet and exceed industry service standards.
Dietitian Nutritionist
Slimmers World International
01.2016 - 05.2016
- Completed detailed nutritional assessments of each patient based on health history, medical conditions, and energy requirements.
- Coached individuals on methods for managing chronic diseases with effective dietary plans.
- Planned nutritious meal options for individuals with various health needs and conditions.
- Determined client-specific nutrient and energy requirements, with consideration to specific lifestyles, physiology and medical concerns.
Education
Bachelor of Science - Dietetics
University of Santo Tomas
Manila, Philippines05.2015
Skills
- Distribution experience
- Profit and loss understanding
- Requests for information
- Data analysis understanding
- Price Negotiation
- Vendor Relationship Management
- Resourcefulness
- Cost Reduction
- Purchase Order Management
- Bid process management
Languages
English
Native or Bilingual
Filipino
Native or Bilingual
Timeline
Purchasing Manager
Image Source Inc. Dba Bluebird Office Supplies
02.2019 - Current
Customer Service Representative
Image Source Inc. Dba Bluebird Office Supplies
08.2016 - Current
Dietitian Nutritionist
Slimmers World International
01.2016 - 05.2016
Bachelor of Science - Dietetics
University of Santo Tomas
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