Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sharmake Abdi

shakopee,United States

Summary

Motivated and solution-focused network professional with a strong foundation in networking principles, hardware troubleshooting, and data center operations. Demonstrates hands-on experience in configuring and maintaining network equipment, structured cabling, and improving system performance. Adept at diagnosing and resolving technical issues efficiently to ensure seamless operations. A team-oriented individual with a passion for technology and continuous improvement, ready to contribute to dynamic technical environments.

Overview

3
3
years of professional experience

Work History

Data Center Technician

Vision Technology Solutions
11.2024 - Current
  • Moved and installed shelves, power strips, rails, servers, switches and other equipment.
  • Installed and managed structured cabling infrastructure.
  • Accepted tasks and documented status using ticketing system, time reports and email.
  • Dressed and labeled cables for easy identification and traceability.
  • Conduct physical inspections and routine maintenance on data center equipment to ensure operational reliability.
  • Support the implementation of new hardware installations and the physical setup of network and server infrastructure.

Network Technician

Direct Line Global
02.2024 - 11.2024
  • Installed cabling, wireless routers, and telephone systems to support data communication networks.
  • Conducted network diagnostics to assess performance and identify faults in existing infrastructure.
  • Replaced and repaired hardware components such as hard disks, power supplies, and servers to maintain system reliability.
  • Enhanced network stability by troubleshooting and resolving hardware and software issues.

Cable Technician

Amazon Web Services
07.2023 - 02.2024
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Handled emergency repairs quickly to minimize downtime and restore full service as soon as possible.
  • Improved customer satisfaction by efficiently troubleshooting and resolving cable-related issues.
  • Coordinated with customers to meet needs and requirements swiftly and to high standards.
  • Assembled communication equipment such as wiring, switching equipment, and power apparatus.

Data Center Technician

Flexential Corp
01.2022 - 06.2023
  • Collaborated on large-scale network projects, contributing to seamless implementation.
  • Traveled to remote locations for node installation and software rollouts.
  • Installed and managed structured cabling infrastructure and data center equipment, including racks, switches, and servers.
  • Improved system performance by executing regular firmware upgrades and patches.
  • Played a key role in data center migrations, ensuring minimal disruption to end users.
  • Documented tasks and progress using ticketing systems and detailed reports.

Education

High School Diploma -

Beechcroft High School
05-2020

Skills

  • Networking & Hardware: Network configuration, hardware installation, cabling infrastructure, cable termination, switches and routers
  • Troubleshooting & Diagnostics: Network monitoring, network support, problem-solving, system optimization
  • Technical Tools: Database management, firmware upgrades, server configurations
  • Soft Skills: Team collaboration, communication, time management

Timeline

Data Center Technician

Vision Technology Solutions
11.2024 - Current

Network Technician

Direct Line Global
02.2024 - 11.2024

Cable Technician

Amazon Web Services
07.2023 - 02.2024

Data Center Technician

Flexential Corp
01.2022 - 06.2023

High School Diploma -

Beechcroft High School