Sharmakee Hassan
Rochester,NY
Summary
Hardworking employee enthusiastic about learning his field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Volunteer Coordinator
Isha Yoga Center
11.2022 - 12.2023
- Participated in community outreach events to promote volunteer opportunities and enlist new volunteers.
- Developed and maintained relationships with local organizations to identify volunteer opportunities and resources.
- Managed and tracked volunteer hours and progress to support accurate documentation.
- Collaborated with other departments to maximize impact of volunteer efforts.
- Monitored volunteer performance to enforce compliance with established policies and regulations.
- Coordinated and implemented special events for volunteer service appreciation.
Delivery Driver
Amazon
02.2021 - 11.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Followed corporate procedures to maintain company and customer data confidentiality.
Warehouse Worker
LaserShip
03.2016 - 11.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Dairy Customer Service Representative
Wegmans Supermarket
04.2014 - 05.2015
- Followed up on customer inquiries, back orders and special orders.
- Pulled and invoiced orders with speed and accuracy.
- Reported customer complaints and praise to manager.
- Tracked stock levels and informed manager of low supplies.
- Answered constant flow of customer calls with minimal wait times.
Education
High School Diploma -
Edison Career And Technology High School
Rochester, NY06.2018
Skills
- Team Development
- Team Training
- Public speaking
- Active listening
- Decision making
- Logistics Knowledge
Timeline
Volunteer Coordinator
Isha Yoga Center
11.2022 - 12.2023
Delivery Driver
Amazon
02.2021 - 11.2022
Warehouse Worker
LaserShip
03.2016 - 11.2018
Dairy Customer Service Representative
Wegmans Supermarket
04.2014 - 05.2015
High School Diploma -
Edison Career And Technology High School
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