SHARMARKE MOHAMED ADAN
Lawrenceville,Georgia
Summary
With a proven track record at Amtel LTD, I excel in installing and maintaining cutting-edge telecommunication systems, significantly enhancing customer satisfaction. My expertise spans from troubleshooting to network management, underscored by effective team collaboration and a knack for imparting technical knowledge, ensuring operational excellence and safety in every project undertaken.
Overview
8
8
years of professional experience
Work History
Telecommunications Technician
Amtel LTD
Beledweyn, HIRAN
10.2021 - 10.2024
- Installed, maintained, and repaired telecommunication systems for clients, ensuring high levels of customer satisfaction.
- Troubleshot and resolved network issues, ensuring minimal downtime and maximizing efficiency.
- Collaborated with cross-functional teams to implement new technologies and improve service delivery.
- Conducted on-site testing and inspections to ensure compliance with industry standards and regulations.
- Trained junior engineers and technicians on best practices for network maintenance and troubleshooting.
Techer
Al-Huda Institute
Mogadishu, Banadir
01.2017 - 03.2019
- Taught computer science and information technology courses to students at [high school/college level].
- Developed and implemented lesson plans covering topics such as programming, web development, networking, and database management.
- Provided hands-on demonstrations of computer applications, coding languages (e.g., Python, Java), and other software tools.
- Evaluated student performance through assignments, exams, and practical projects, offering constructive feedback for improvement.
- Led after-school tutoring sessions for students needing extra assistance in understanding technical concepts.
- Collaborated with fellow educators to integrate technology into other subjects and enhance the overall learning environment.
- Assisted in organizing workshops and extracurricular activities to promote interest in computer science and technology.
Education
Bachelor of Science - Information Technology
University Collage Of Technology
Mogadishu12-2019
Bachelor of Science - Information Technolgy
UCT University
Mogadishu12-2019
Bachelor of Science - Telecom Engineer
Hormuud University
Mogadishu09-2019
Skills
- Troubleshooting systems
- Instructing customers
- Configuring equipment
- Installing equipment
- Diagnosing issues
- Equipment safety
- Telecommunication Systems Installation and Maintenance
- Wireless Communication Systems
- Satellite Communication Systems
- Cellular and Mobile Communication Technologies (eg, 4G, 5G)
- Spectrum Management
- Telecom billing systems
- Project Management in Telecom
- Telecom Software & Tools (eg, Spectrum Analyzers, Network Analyzers)
- Cable management and fiber optic
- Operating System (Windows)
- Network Administration and Management
- Database Management Systems (SQL, Oracle, MySQL)
- Software Development Life Cycle (SDLC)
- Web Development (HTML, CSS, JavaScript, PHP)
- Mobile application development
- Technical Troubleshooting and Problem Solving
- Network Monitoring Tools (Wireshark, Nagios)
Affiliations
- Workshops/Conferences: Attending or speaking at industry-related events.
- Tech Support Volunteer: Offering tech assistance to community organizations or schools
- Training/Teaching: Volunteering to teach computer literacy or coding to underserved communities
- Mentorship Programs: Mentoring junior engineers or students in IT/Telecommunications
- Professional Certifications: Earning certifications in telecom or IT fields
Accomplishments
- Scholarships:
- Employee of the Year 2022
- Best Thesis/Project Award
- Competitive Achievements
- Improved Network Efficiency
- Enhanced Troubleshooting Protocol
Timeline
Telecommunications Technician
Amtel LTD
10.2021 - 10.2024
Techer
Al-Huda Institute
01.2017 - 03.2019
Bachelor of Science - Information Technology
University Collage Of Technology
Bachelor of Science - Information Technolgy
UCT University
Bachelor of Science - Telecom Engineer
Hormuud University
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