Sharmetria Travis
Northport,AL
Summary
Enthusiastic team player with expertise in customer service and operational support. Notable for attention to detail and effective communication, contributing to seamless service flow and high customer satisfaction in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Assistance Server/Assistant Food Runner
Billy's Sports Bar & Grill
Northport, AL
11.2025 - Current
- Assisted servers with timely delivery of food and beverages to enhance customer satisfaction.
- Maintained cleanliness of dining area and kitchen to ensure compliance with health regulations.
- Supported inventory management by organizing supplies and stocking items efficiently.
- Collaborated with team members to optimize service flow during peak hours.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Part-Time Support Staff
Shelton State Community College
Tuscaloosa, AL
09.2025 - Current
- Assisted in daily operations, ensuring efficient front desk support and client interactions.
- Maintained accurate records and documentation to support administrative functions.
- Adapted quickly to new software systems for enhanced communication and scheduling tasks.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Answered telephone and assisted approximately 50 callers per day by providing information or directing to appropriate employee.
- Maintained organized records and documentation to streamline workflow efficiency.
- Assisted in daily operations by handling customer inquiries and providing accurate information.
Retail Sales Associate
Office Depot Inc
Northport, AL
07.2023 - 08.2024
- Assisted customers in product selection, providing tailored recommendations for office supplies.
- Operated point-of-sale system, ensuring accurate transactions and efficient checkout experience.
- Processed inventory shipments, conducting stock checks to ensure product availability on shelves.
- Operated high-quality printing equipment for diverse customer projects
- Assisted approximately 50-100 customers a day with design and print options to meet specifications
- Adapted quickly to new technologies and printing techniques as needed
Retail Sales Associate
Walgreens
Northport
06.2022 - 06.2023
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve sales targets and improve service.
- Handled customer inquiries and resolved issues promptly to ensure satisfaction.
- Participated in inventory management activities to maintain stock levels efficiently.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
Education
Associate of Science - General Studies
Shelton State Community College
Tuscaloosa, AL05-2026
High School Diploma -
Tuscaloosa County High School
Northport, AL05-2024
Skills
- Teamwork and collaboration
- Attention to detail
- Positive and friendly attitude
- Willing to learn
- Food safety
- Memory retention
- Multitasking and organization
- Cleaning and sanitizing
- Adaptability and flexibility
- Verbal and written communication
- Task prioritization
Timeline
Assistance Server/Assistant Food Runner
Billy's Sports Bar & Grill
11.2025 - Current
Part-Time Support Staff
Shelton State Community College
09.2025 - Current
Retail Sales Associate
Office Depot Inc
07.2023 - 08.2024
Retail Sales Associate
Walgreens
06.2022 - 06.2023
Associate of Science - General Studies
Shelton State Community College
High School Diploma -
Tuscaloosa County High School