Bethsabe Calle rios
Flushing,NY
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Recent graduate with foundational knowledge in cosmology and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Hostess/Server/Food Runner/server assistance
Ford's Garage
Kissimmee, FL
10.2021 - 02.2023
- Preparing restaurant tables with special attention to sanitation and order
- Attending to customers upon entrance to the restaurant
- Presenting menus, serving and helping customers select food/beverages
- Take and serve orders
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
Fine Dining Hostess
Nerai
Manhattan, NY
07.2020 - 04.2021
- Greeting guests
- Providing accurate wait times
- Escorting guest to the bar or dining area
- Keep reservations well detailed & up to date
- Manage dining area ornaments
Sales Associate/ chocolate adviser
Lindt & Sprüngli
Manhattan, NY
09.2016 - 06.2020
- Accomplished a recruiting and supervisor roll
- Resolved customer concerns using strong communication and conflict management skills.
- Explained promotions and special offers to customers.
- Created great customer experiences through personalized sales support.
- Handled stressful situations professionally and multi-task with ease.
- Adapted to changing priorities and unexpected situations.
- Increased per-customer revenue by suggesting additional [Product or Service] purchases.
- Lifted, pushed, and pulled up to 25 pounds regularly.
- Processed credit card payments and accurately handled cash.
- Accomplished multiple tasks in a fast-paced environment.
- Boosted sales by building attractive displays and merchandising products.
- Worked independently but within a team environment.
- Quickly and efficiently processed payments and made accurate change
Waitress/Hostess
Barzola restaurant
Brooklyn, NY
03.2014 - 08.2016
- Explained details of new menu items, seasonal, and daily specials.
- Delivered food and beverages quickly to customers.
- Followed all safety, sanitization, and food handling guidelines.
- Entered orders into computer system to coordinate with kitchen staff.
- Processed payments as credit card transactions, gift cards, or cash transactions.
- Satisfied customers with fast, friendly and knowledgeable support.
- Managed customer expectations, communicating realistic food preparation times and opinions on menu items.
Education
Technical college - Cosmetology
FTCC
Kissimmee, FL10.2022
High school diploma - English
John Bowne High School
Flushing, NY07.2018
Skills
- Customer service (12years)
- Reservation management (5 years)
- Cleaning
- Communication skills
- Conflict Management
- Food Service
- Leadership
- Food Handling
- Upselling
- Computer skills (7years)
- Public speaking
Certification
- Cosmetology Present
- Food Handler October 2022 to October 2025
Languages
Spanish - Fluent
English - Fluent
Portuguese - Intermediate
Timeline
Hostess/Server/Food Runner/server assistance
Ford's Garage
10.2021 - 02.2023
Fine Dining Hostess
Nerai
07.2020 - 04.2021
Sales Associate/ chocolate adviser
Lindt & Sprüngli
09.2016 - 06.2020
Waitress/Hostess
Barzola restaurant
03.2014 - 08.2016
Technical college - Cosmetology
FTCC
High school diploma - English
John Bowne High School