Sharmila Chandranakanth

• Developed and maintained .NET Core applications and AWS microservices (Lambda, ECS Fargate, StepFunctions, console apps) to support multiple programs within the HPIPS (Health Plan Information Processing Section) team, including MCPD, PCPA, SRF, ECMCS, CMRI, D-SNP, SDMC, FAME, and NPPES web services.
• Migrated applications and user authentication to Azure Active Directory (Azure AD), ensuring secure, centralized identity management.
• Configured IAM roles and policies to enable controlled access to AWS resources (SQL, Athena) through enterprise authentication.
• Implemented Athena JDBC migrations using Simba Athena JDBC drivers, allowing users to query AWS Athena seamlessly via SQL Server Management Studio.
• Simplified enterprise data access by integrating Azure AD authentication with AWS Athena, enabling secure and efficient cross-cloud data querying.
• Implemented CI/CD pipelines with AWS CodePipeline, CodeBuild, and CodeDeploy, automating deployments for 120+ repositories across Dev, QA, and Prod.
• Migrated on-prem SQL Server → PostgreSQL with AWS DMS; designed schema mappings, executed migrations for SDMC/FFS data, and documented processes.
• Created serverless workflows with AWS Step Functions and EventBridge rules for orchestrating file processing.
• Designed DynamoDB schemas to store reference data (CMS NPI, Provider 274) and persist processing metadata (filenames, workflow IDs, submission URIs).
• Authored AWS CloudFormation and SAM templates for serverless applications; secured approvals from DHCS Technology Architecture Review Council (TARC).
• Built Data Lakes with S3, Athena, and Glue for large CSV/JSON datasets; optimized queries and partitioned Glue tables to reduce execution time.
• Configured AWS Security: IAM roles, Cognito authentication, and KMS-managed encryption for compliance.
• Integrated EDIFECS XEngine 8.0–9.1 for HIPAA EDI processing (837, 274, 835, NCPDP); developed custom ECS rules, SNIP validations, and optimized routes for performance.
• Developed and migrated BizTalk 2013 → 2016 applications; implemented BRE rules, BAM monitoring, and automated SFTP transfers with MoveIt.
• Migrated 120+ repositories from CodeCommit → GitHub with Checkmarx integration; standardized pipelines across the team.
• Actively participated in Agile/SCRUM ceremonies: sprint planning, grooming, story estimation, daily standups, demos, and retrospectives.
• Championed adoption of Confluence for HPIPS team, creating structured spaces for sprint reviews, retrospectives, and project documentation.
• Designed and launched a dedicated DHCS website to introduce the HPIPS team across DHCS, improving visibility and collaboration.
• Centralized all required documentation on Confluence/website for stakeholder transparency.
• Partnered with managers/admins and Product Owners to present progress, demonstrate adoption, and shape long-term documentation strategies.

Environment: AWS (Lambda, Step Functions, ECS Fargate, S3, DynamoDB, RDS, DMS, Cognito, IAM, KMS, CloudFormation, SAM, Athena, Glue),
.NET Core, C#, BizTalk 2013/2016, EDIFECS XEngine, SQL Server, PostgreSQL, GitHub, Jenkins, Docker, Kubernetes, Confluence, Agile/SCRUM.

• Integrated automated builds into continuous integration pipelines using Jenkins CI and CD toolset.
• Automated the process of deploying new software releases with continuous integration tools such as Jenkins.
• Built CI and CD pipelines using Jenkins and CircleCI for faster delivery of services.
• Implemented automated processes using Infrastructure as Code tools like Terraform or CloudFormation for provisioning resources on public clouds.
• Deployed virtual machines into the cloud environment using tools like Terraform or CloudFormation Templates.
• Automated cloud deployments using Terraform and Ansible to enhance operational efficiency.
• Automated infrastructure deployment using AWS CloudFormation and Terraform to enhance operational efficiency.
• Designed automated processes using Infrastructure as Code tools such as Terraform or CloudFormation for provisioning resources in AWS environments.

• Led a year-long enterprise AWS migration initiative, successfully migrating ~2000 non-production accounts and ~800 production accounts to a modernized AWS networking model.
• Implemented code changes and Bash scripting to validate/update VPCs, subnets, route tables, Route53 DNS entries, and security controls.
• Re-architected networking by decommissioning legacy VPC peer connections and migrating workloads to AWS Transit Gateway (TGW), simplifying routing, reducing operational overhead, and improving scalability.
• Oversaw high-severity incidents (Sev-5 through Sev-2) during migrations, coordinating rollback/recovery as needed to minimize business impact.
• Led bi-weekly migration calls with 20–100 stakeholders (engineers, QA, business teams). Managed execution windows during low-traffic periods, guided verification/testing, and coordinated sign-offs before cutovers.
• Acted as the primary escalation point for questions, concerns, and incident handling during migrations. Ensured cross-team communication, accountability, and successful validation of all changes.
• Documented processes, developed reusable automation scripts, and trained teammates to improve efficiency and resiliency for future migrations.
• Designed and implemented AWS CloudFormation templates to provision custom VPCs, subnets, NAT gateways, and databases.
• Automated CI/CD pipelines using Jenkins, Bamboo, and Ansible, enabling consistent deployments across production and non-production environments.
• Built automated build/deployment systems to streamline releases, improve developer experience, and support continuous integration for all products.
• Administered Atlassian tools (JIRA, Confluence, Bitbucket); managed add-ons, plugins, and user access to support engineering workflows.
• Coordinated communications for engineering teams during outages and enterprise-wide changes.
• Migrated Git repositories and managed GitLab administration; implemented Git mirror for SVN integration to support hybrid workflows.
• Monitored application and system performance with Graphite and Grafana, identifying bottlenecks and applying proactive fixes.
• Developed Python APIs to automate monitoring and data quality checks, improving operational visibility.
• Maintained and expanded AWS infrastructure with EC2 instances, databases, and networking (Route53, NACLs, subnets, VPCs).
• Authored YAML files to automate deployments of Jenkins and custom services.
• Deployed Spring Boot microservices in Docker and Amazon EC2 containers; supported end-to-end ownership of deployments in OpenStack.
• Integrated JIRA, Confluence to automate CM processes; supported agile methodology adoption across teams.
• Automated processes using Ansible, Python, Perl, and Shell scripting to standardize builds and deployments.
• Contributed to SREously (SR-Tech SRE) initiatives to improve platform resiliency, manage Cloud Custodian policies, and enforce operational best practices across SR-Tech gear.
• Designed automated deployment pipelines for various applications and environments.
• Collaborated with development teams to streamline CI/CD processes and improve efficiency.
• Managed cloud infrastructure, ensuring optimal performance and availability of services.
• Automated deployment processes using tools like Jenkins and Ansible.
• Set up continuous integration tools such as Jenkins or Travis CI to automate build processes.
• Implemented automated build processes using Jenkins CI tools.
• Implemented continuous integration, continuous delivery pipelines using tools such as Jenkins or Azure DevOps.
• Automated cloud deployments using Terraform and Ansible to enhance operational efficiency.
• Deployed virtual machines into the cloud environment using tools like Terraform or CloudFormation Templates.
• Configured, managed, and monitored cloud-based services such as AWS EC2, S3, EBS, ELB, RDS using Terraform and Ansible.
• Deployed Docker containers in production environment on Amazon ECS clusters using Terraform templates.
• Implemented automated processes using Infrastructure as Code tools like Terraform or CloudFormation for provisioning resources on public clouds.

• Automated deployment processes using CI/CD tools to enhance efficiency.
• Collaborated with development teams to resolve production issues swiftly.
• Managed cloud infrastructure for scalability and reliability of applications.
• Implemented monitoring solutions to ensure system performance and availability.
• Conducted regular security assessments to identify vulnerabilities in systems.
• Developed and maintained documentation for operational procedures and configurations.
• Created CI and CD pipelines with Jenkins and Docker to automate the build process of applications.
• Developed procedures to automate code builds and deployments.
• Managed infrastructure components including virtual machines, storage devices, networks.
• Provided support for web servers configuration and maintenance activities.
• Implemented systems automation using scripting languages like Python and Bash.
• Developed automated deployment processes and scripts to ensure a smooth transition from development to production.
• Collaborated with developers in order to troubleshoot application related issues quickly.
• Coordinated with other teams for successful rollouts of new features or bug fixes.
• Participated in disaster recovery exercises to test reliability of system.
• Wrote user manuals and other documentation for roll-out in customer training sessions.

• Facilitated social, academic, and personal adjustments for students in residence hall.
• Supervised residence hall operations, addressing requests and emergencies promptly.
• Promoted understanding among diverse ethnic, racial, cultural, and religious backgrounds.
• Facilitated community building activities for resident engagement and support.
• Assisted residents with inquiries and provided resources for academic success.
• Organized events that promoted diversity and inclusion within the residence hall.
• Communicated safety protocols and conducted regular health and wellness checks.
• Collaborated with staff to develop programs addressing student needs and concerns.
• Maintained accurate records of resident interactions and incidents for reporting purposes.
• Supported emergency response efforts by following established safety procedures.

• Configured and managed cPanel-based web server using Joomla CMS with SSL implementation.
• Developed corporate front-end interface template for marketing firm's new website.
• Ensured compliance with W3C Web Content Accessibility Standards for company’s website.
• Created and integrated Chat Bot via SaaS, enhancing customer interaction through Facebook Messenger.
• Conducted thorough compliance testing for public-facing website to ensure functionality.
• Streamlined web content and Marketing & IT strategies, expanding client services from 21 to 53.
• Enhanced site efficiency and document management through Joomla module development.
• Implemented client management portal to improve user experience and service delivery.
• Developed responsive web applications using HTML, CSS, and JavaScript frameworks.
• Collaborated with designers to implement user-friendly interfaces and experiences.
• Conducted code reviews to ensure adherence to best practices and standards.
• Troubleshot and resolved application issues to enhance performance and reliability.
• Documented technical specifications for future reference and team knowledge sharing.
• Collaborated with other developers on software design and architecture decisions.
• Implemented new features to enhance the usability of web applications.

• Developed informational materials to educate the community about available resources.
• Coordinated volunteer programs to support community initiatives and build relationships.
• Conducted needs assessments to identify gaps in community services and resources.
• Collaborated with local organizations to align efforts and share best practices.
• Facilitated workshops and training sessions for community members on relevant topics.
• Assisted in developing programs that promote positive changes in the community.
• Organized and facilitated meetings between local leaders, organizations and citizens.