Summary
Overview
Work History
Education
Skills
Timeline
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Sharmila V Ramprakash

Chandler,AZ

Summary

OBJECTIVE IT Leadership position that utilizes IT Management/Technical experiences to achieve business objectives. Thrive in challenging jobs that require strong analytical, people, and organizational skills to successfully move the business forward.


Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans.

Overview

24
24
years of professional experience

Work History

Software Development Manager

General Motors
03.2014 - Current
  • Managing highly technical team within SDV (Software Defined Vehicles) organization emphasizing agile methodology.
  • Received CTT (Critical Technical Talent) award from leadership team in 2023
  • Remove the impediments for the team by collaborating with Product owner and Product Managers to clarify the requirements and support the team in solutioning
  • Analyzed A/B testing process within Core Vehicle applications to implement new feature development for business.
  • Experimented and implemented GitHub Copilot tool for Unit testing and coding best practices
  • Allocating resources effectively, including assigning tasks, managing workloads, and ensuring the team has the necessary tools and technologies to deliver projects successfully
  • Regularly collaborate with business team to discuss the product roadmap and OKRs to plan the program increments
  • Strategized the team goals and objectives and leading team members to reduce the programming defects in application development
  • Provide technical guidance and support to the team members that enable them to make decisions and help with problem solving
  • Leveraging JIRA for tasking and JIRA Align for requirements management
  • Established CI/CD pipeline for automation scripts in ADO in collaboration with enterprise tools team
  • Established new Cucumber Test Automation framework that boosted teams’ velocity by reducing the manual testing efforts
  • Implemented the Behavioral Driven Development methodology and also analyzed lots of automation tools like Sikuli, Robot Framework, Jbehave and Cypress for test automation
  • Collaborated with UAT leader in establishing the feature level testing across applications to reduce the UAT time for each iteration
  • Utilized advanced leadership and collaborative skills in interacting with stakeholders and business partners and several times recognized by business partners for “Be Bold’ and ‘One Team’ GM behaviors
  • Re-Architected the Power BI reporting data source and implemented the new organization’s KPI report using Hadoop data source
  • Documented technical workflows and knowledge to educate newly hired employees.
  • Worked with developers to identify and remove software bugs.
  • Researched and implemented new technological tools to optimize business process workflows.
  • Developed and processed PIP/PFI for low performers and coached the team members to meet the expectations.

Automation Lead

Apollo Group, University of Phoenix
01.2009 - 01.2014
  • Led a high performing technical team with strong engagement and ownership partnering with business and gaining their trust and confidence
  • Mentored and trained junior QA team members and offshore team members on automation standards, processes and procedures
  • Developed and documented environment issues and troubleshooting methodologies to reduce QA team downtime caused by the unstable test environments
  • Led multiple complex projects involving backend testing, SOAP Web services testing and Salesforce CRM application



Sr. QA Engineer

American Traffic Solutions
01.2009 - 10.2009
  • Recognized by Director of IT for thorough testing and finding significant defects in the products
  • Streamlined the testing scenarios and test cases for integration testing between AXSIS and BPA (Billing Processing and Accounting) applications
  • Planned the test infrastructure and reviewed and approved software releases to ensure accurate coverage
  • Liaised with product managers to ensure thorough requirements understanding and test coverage from functional testing aspect.

Sr. QA Analyst

Continental Promotion Group
01.2007 - 01.2008
  • Recognized for detecting several defects during regression testing that improved the quality of the application
  • Generated SQL Queries and ran the queries in TOAD and in SQL Plus for data validation at the back end
  • Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.

QA Lead

Independent Consulting, Wells Fargo, Cigna
01.2004 - 01.2007
  • Healthcare, TSYS Acquiring Solutions, Worked on multiple projects and coordinated with QA manager for product releases on time
  • Responsible for creating traceability matrix to map the test cases with the requirements
  • Mentored new QA team members on different business processes like e-Invoicing, Match Backs, Client file import etc.

QA Analyst

Polaris Software
01.2000 - 01.2002
  • Involved in User Interface testing, Smoke testing, Regression testing of different modules of HDFC Bank’s Financial Accounting System
  • Designed Test plans and successfully tested multiple projects
  • Implemented test automation and trained new team members on the projects.

Education

Master of Science -

Bharathiar University

Master of Business Administration -

University of Phoenix

Skills

  • Scope Definition
  • Acceptance Criteria
  • Process Change Control
  • Team Meetings
  • Leading Scrum Meetings
  • Microsoft Azure
  • Restful API
  • Jenkins
  • Microsoft TFS
  • Oracle Database
  • SDET Script Building
  • SQL
  • SQL Server Database
  • Project LifeCycle Management
  • Robotic Process Automation

Timeline

Software Development Manager

General Motors
03.2014 - Current

Automation Lead

Apollo Group, University of Phoenix
01.2009 - 01.2014

Sr. QA Engineer

American Traffic Solutions
01.2009 - 10.2009

Sr. QA Analyst

Continental Promotion Group
01.2007 - 01.2008

QA Lead

Independent Consulting, Wells Fargo, Cigna
01.2004 - 01.2007

QA Analyst

Polaris Software
01.2000 - 01.2002

Master of Science -

Bharathiar University

Master of Business Administration -

University of Phoenix

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Sharmila V Ramprakash